ATMs can be a drawing card for millennials

Now is the time to use the digital capabilities and accessibility of the ATM to win over millennials disenchanted with the branch experience.

Low-income households pump money into retailer wallets

A new research paper by three economists predicts that the little guy will shell out more money as FIs seek relief from the revenue-slashing effects of the interchange cap.

Fed study finds that ATM, debit might be safer than credit cards

In 2012, PIN debit card transactions - including both purchases and ATM cash withdrawals - had the lowest fraud rates among general-purpose cards by both number and value.

3 ways to keep the focus on the customer

One customer's bad experience and three common-sense ways to ensure that your customers will never have one remotely like it.

Data Breach Planning 101

A security system that’s impenetrable has yet to be invented. So don’t think in terms of “if” you’ll suffer a data breach, but rather, “when.”

Who's on first and who will lead down the stretch ...

The 'Acquiring and Switching Vendor Comparison Report' by PayX International is about as good a summary as you'll find when it comes to comparing payment processing platforms.

Will mobile card readers dethrone cash?

Total cash volume in POS transactions fell 10 percent from 2012 to 2013, while mobile and prepaid card payments surged. A sign of things to come?

What's in your currency chest?

Recently, Counting on Currency shared the vision of the Reserve Bank of India for banknote management. Reader skepticism about its viability prompted a closer look.

Malware can hide in the most obvious places

In a New York Times online report, one security expert said that third-party leaks might account for 70 percent of data breaches - and from the least suspected vendors, at that.

Cash is half of the US payments pie

Those who prefer cash use cash. Those who prefer cards use cash. In short, everyone uses cash, according to the new Fed study 'Consumer Preferences and the Use of Cash.'

ATMIA email alerts keep recipients current on legislation, regulations

If "ignorance of the law is no excuse," then using a service that keeps you current on the law is a no-brainer.

Card blocking, consumer alerts are keys to fraud prevention

Financial organizations are on high alert regarding payments fraud in the wake of recent high profile customer data breaches. Although overall payments fraud has decreased, attacks targeting debit and credit cards continue to rise. The majority of financial service companies...

It's not an ATM. It's another branch.

It might be time to start considering your individual ATMs as mini-branches and to begin thinking about how to deliver an experience befitting of their importance as such.

Bankers on the frontlines of cyber defense

Today, firewalls, encryption, antivirus software and cloud providers are just as important to a bank’s security as armed guards, security cameras and steel vaults.

Dressing up for the occasion ...

There's no question that ATMs are getting dressed up. Whether it's in support of something temporary — a concert or other event — or an installation of a more permanent nature, ATMs can put on a show.

The Walmartization of EMV

America's largest retailer will bulldoze the remaining barriers to EMV adoption, which might have ramifications at the ATM.

Video teller machines: The future of community banking?

Some community financial institutions around the U.S. are looking to a new technology to steer customers to lower-cost delivery channels.

A very big roll of the dice ...

As HP moves to change the way we think about computers, it might be that ATMs will not change that much after all, but everything behind their façade will be barely recognizable.

The rise of the ATM — self-service banking’s main touch point

How could the dinosaur that is ATM technology possibly survive — much less thrive — in a country full of tech-obsessed millenials? Convenience.

Video teller machines: The future of community banking?

As financial institutions continue to shutter branches to cut costs, video tellers have emerged as a less expensive way for them to provide face-to-face services to customers.

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