Modern, Attractive Branch Design Balances Technology with Personalized Service
When CapStar Bank relocated to a high-rise building in Nashville, it had a blank canvas for creating a different type of banking experience to attract new customers in the thriving downtown Gulch area. Led by Claire Tucker, Director, President and CEO of CapStar Holdings, and Dan W. Hogan, CEO of CapStar Bank, the CapStar team requested a modern, customer-centric branch. Diebold Nixdorf’s Product Application Services (PAS) team consulted with CapStar and captured its vision with relevant, progressive conceptual designs. The result: an accessible, boutique environment featuring an open concept floor plan with automated services and private consultation spaces.