C-speak: Stemming the rising tide of card-not-present fraud

Earlier this year, fraud prevention specialist Kount published the results of its fifth annual Mobile Payments and Fraud Survey. Shortly after the report was published, ATM Marketplace Editor Suzanne Cluckey sat down with Kount CEO Brad Wiskirchen and COO Rich Stuppy to talk about this year’s results, and about trends that are influencing the market now.

The two executives talked about the effects of EMV on card-not-present fraud, the trending focus on the mobile channel, and the difficulty of staying ahead of fraudsters as they continuously test payment systems for potential points of entry and infiltration. Wiskirchen and Stuppy also discussed ways to fight the threat of online payments fraud, especially from mobile websites and apps, as consumers increasingly use smartphones and tablets for their online transactions.

In this C-speak video interview,  learn about some of the most important and effective steps to stem fraud through online and mobile channels.


Topics: Security, Transaction Processing, Trends / Statistics

Companies: Kount


Finding Great Parts is Tough

Finding Great Parts is Tough

At ACG, we realize how difficult a purchaser's job can be. Sourcing, validating, ordering, and tracking hundreds of parts per week can be exhausting.

Adding value with fintech: What's in it for the customer?

Adding value with fintech: What's in it for the customer?

At the BCX Summit, Darren Easton of CFSI explained that technology is only as great as its ability to prove to customers that their FI cares about their financial health.

Sponsored by: Bank Customer Experience Summit

'Customers want to be recognized': Designing the ideal digital banking experience

'Customers want to be recognized': Designing the ideal digital banking experience

Jim Ensign, chief digital officer at Republic Bank, discusses how financial services providers can improve their customers' experience by seeking to understand what matters to them and acting on this information to implement change.

How one bank is waging the never-ending battle against cybercrime

How one bank is waging the never-ending battle against cybercrime

Patricia O'Donnell, senior vice president at Key Bank, discusses the challenges that financial institutions confront daily as they work to mitigate the constant, evolving threat of cybercrime.

How one bank is delivering on the 'customer-centric experience' challenge

How one bank is delivering on the 'customer-centric experience' challenge

Stormy Mauri, vice president and product manager at Washington Trust Bank, talks about the challenges banks face in providing a tailored, meaningful customer experience to customers of all kinds.

How Scotiabank ensures a seamless customer experience at the ATM

How Scotiabank ensures a seamless customer experience at the ATM

At the recent BCX Summit in Chicago, Scotiabank VP Jorge Lemus talked about the evolving role of ATM technology in enabling a great end-user experience.

Sponsored by: Bank Customer Experience Summit

Auriga Branch Transformation 2017

Auriga Branch Transformation 2017

David Smith from Auriga speaks to us at Branch Transformation 2017. He discusses with Fintech Finance about Branch Transformation, current projects and technology applied to banking service automation as a tool for enhancing customer experience and making the branch of the future smarter.

Auriga Self-Service Banking 2017

Auriga Self-Service Banking 2017

Mark Aldred from Auriga speaks to us at Self-Service Banking 2017 At Auriga, we’re committed to making personal contact an important part of the transaction. As Mark Aldred explains to Fintech Finance, “You can only achieve this if you have integrated omnichannel solutions.

David Smith at ATM & Cash Innovation Europe 2017

David Smith at ATM & Cash Innovation Europe 2017

David Smith talks to Fintech Finance at ATM & Cash Innovation Europe 2017 In the year of the 50th anniversary of ATM and of the 25th Anniversary of Auriga’s first steps in the market, we are here to confirm the...

Watch highlights from this year's Bank Customer Experience Summit

Watch highlights from this year's Bank Customer Experience Summit

Bank executives gathered in Chicago last month to listen to keynotes and panels about evolving consumers' expectations when it comes to their banking relationships.

For the future

For the future

For the future

Issuance Video

Issuance Video

Today’s new-gen millennials form a significant customer segment who are willing to pay for differentiated services. Banks that can quickly gear up to offer value-added products are more likely to succeed in this new normal.

ATM Services Video

ATM Services Video

Your ATM is an important customer touch point – for revenues, customer experience and customer retention.

Hosted Services Video

Hosted Services Video

Rapidly evolving banking technology, introduction of new age channels and aggressive competition require banks to make significant investments in infrastructure, technology, and inter-operable payment channels and resources.


Related Content


Latest Content

Get the latest news & insights


News

Resources

Trending

Features

Keeping up with ATM security technology: Let the task determine the tool

TOPIC CENTERS



Featured Topic