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For financial institutions mulling their plans for Windows 10 migration, the purchase of previously deployed equipment can be an important option, and one perhaps not considered before. But what is available in the market and how can a buyer ensure success and longevity after the purchase?
Whether you are seeking to increase operational efficiencies, reduce risk, or grow revenue through higher ATM availability to your customer, next generation monitoring systems can empower your business to the next level, now and for years to come.
Some new and refurbished ATMs seem to have constant service issues after installation. Occasionally, the issue is simply a defective machine or part. But, most of the time, the real issue is related to power surges or fluctuations at the installation site.
A broken-down washing machine got me thinking about the economics and environmental implications of obsolescence — and what the ATM industry is doing to lessen the impact of both.
Spring is here, and there's no better time to spruce up your ATM fleet and make sure that every machine is in peak operating condition before summer's heat arrives. Here's your top-hat-to-toe-kick ATM checklist.
In a lean business environment, it might seem that only larger service companies can maximize the uptime of a customer's ATM fleet. But thanks to supply chain innovations, more companies are realizing the value of an optimized service parts network.
Field technicians are equal parts engineer, mechanic and MacGyver. They are also some of the best ATM sales and customer service people in the business. Which is why giving them the resources and training they need should be a top priority for an organization.
What would it mean to ATM deployers in the United States if the Trump administration's "America First" policy were to extend beyond new tariffs on Korean-made washing machines to include tariffs on Korean-made ATMs and parts?
The U.S. Supreme Court will decide whether online merchants must collect taxes on out-of-state sales. The nationwide implementation of such a rule would increase costs tremendously for online sellers of ATM parts, almost certainly decreasing competition.
Just four years after the ATM industry's migration to Windows 7, the next OS upgrade — to Windows 10 — looms two short years away. Join our free Nov. 9 webinar and learn how to achieve a smooth and timely installation that gives your FI the biggest bang for its buck.
ATM downtime represents time lost, opportunity lost and consumer confidence lost — much of which might have been avoided. Self-service management is one way to stop the endless rounds of tech visits and take home the brass ring of lower costs.
Picture this: customers in your busy store, hungry to spend, the tills ringing with the sound of profits. Sounds perfect! Your cashiers are going through till rolls at a tremendous rate and are requesting additional supplies of change, but it’s not only cash to be mindful of.
As a group, small merchants have been frustratingly obstinate about upgrading their ATMs for chip card transactions. But there are several ways to get them moving in the right direction.
For the ATM industry, the only thing hotter than the weather in August was news about the finalized business combination between Wincor Nixdorf and Diebold — and its subsequent complications.
Can you really afford the hidden costs of cheap parts?
Reactive maintenance — too often the default — deals with problems only after they occur. Proactive ATM maintenance, on the other hand, focuses on identifying and solving problems before they materialize.
As a buyer, you have the right to the exact type and quality of ATM paper you were promised. But how do you know when you’re being scammed?
Not only can these five tips help defray the cost of an ATM site visit, but they can also make the machine itself more profitable over the longer term, offsetting even more of the expense of EMV migration.
When sourcing thermal paper for ATMs and branch transaction forms, ask prospective suppliers these questions to make sure you're getting the best deal — not just the lowest price.
There can be some advantages to the practice of reverse auction buying, but there can be some hidden drawbacks, as well.