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Mike Rittler, general manager of retail card services and personal lending at TD Bank, shares his insight on trends, transformative innovation and how the 'traditional check out' experience is on its way out.
As the ATM industry gathers in Houston for the ATMIA U.S. Conference 2020, industry experts say there are a number of issues that are impacting the industry, including bank transformation, consolidation, cash access and new technologies.
Visa is launching a program to expand access to cash for rural and low income communities in the U.K. amid reduced access to branch banking and ATM coverage. The program gives incentives to retailers to provide cash back to customers.
Self-service technology allows retailers to meet customer expectations established by the pioneering tech efforts of brand's, like Starbucks. These installations take diverse forms, a CES panel demonstrated.
Blockchain technology can provide excellent tools for supply chain management. ATM Marketplace spoke with former Coca-Cola executive Kraig Adams to learn how he got involved with blockchain technology and how it will transform supply chain management.
Integrating complex payment technology that requires an overhaul of existing hardware and software can challenge a business owner's ability to keep their business viable.
"Changing consumer ATM habits and how to address these for success," a breakout session at last month's ATMIA US conference, gave financial institutions and independent ATM deployers a look at results from a TNS study that illuminated opportunities to increase ATM user satisfaction and boost operator revenues.
Last fall, U.S. Bank sold its MoneyPass surcharge-free ATM network to Fiserv. Last month, ATM Marketplace caught up with Steve Gernes, longtime head of MoneyPass, at the ATMIA US conference in Orlando to get an update on the transition of the network and its customers to Fiserv, and the synergies that are emerging as a result.
Cardtronics completed the roll-off of its largest US retail ATM account last year and, with the 7-Eleven setback now history, the company is investing in a future built on organic growth, careful spending on infrastructure and IT, and the relentless pursuit of key priorities.
Retailers have always accepted the overhead costs associated with cash management, but new cash automation systems allow them to reduce the cost of cash handling and offer a point of data collection that opens the door to a wide range of sophisticated real-time analytics.
Previously a technology that solved cash supply chain management problems for a select few, retail cash capture has truly come of age, providing a cost efficient, one-size-fits-all solution that does not tie retailers and banks to a particular manufacturer, armored courier or cash processor.
Like many banks, Banco Popular has discovered the need for an agile structure that allows the institution to serve customers who are comfortable with technology, but who also want a wide range of options for banking.
Event ATM branding can be an affordable way for an FI to expose its brand to a large number of consumers at one time and one place — and, at the same time, provide a positive experience for festival goers who find themselves in need of a conveniently located cash machine.
As threats to ATMs evolve so, too, do security measures. To keep your ATM terminals secure, make sure you've got everything covered — inside and out, and from top hat to anchor bolts.
A broken-down washing machine got me thinking about the economics and environmental implications of obsolescence — and what the ATM industry is doing to lessen the impact of both.
Cardtronics faces headwinds in a global cash delivery market that is increasingly competitive and uncertain. But if the company can build on a culture of operational excellence while shoring up a wounded balance sheet, its future would appear to be bright.
Want to increase traffic at your ATMs and realize greater profitability from every card transaction? A March 8 webinar hosted by ATM marketplace and sponsored by Elan Financial Services will show you how you can do just that.
In a workshop at last week's ATMIA conference, attendees learned how Cash Connect and 3Si were able to stop chasing the same ring of thieves out of one major city after another, and made sure their next destination would be the city jail.
Penalizing independent ATM deployers in the U.K. for having "too many" ATMs in urban areas is possibly the least compelling way imaginable to persuade them to move their machines to underserved parts of the country that banks have already labeled unprofitable.
Some U.K. banks threaten to leave the Link UK Network without drastic cuts to interchange fees that enable customers to get cash from conveniently located, independently operated, free-to-use ATMs. Whether they leave or get what they want, it's the public who will pay.