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Ensuring high availability for today's technology

Ensuring high availability for today's technology

The need for high availability in banking systems has become an even greater priority in an environment where 24/7 service and instant payments are a minimum requirement rather than an added bonus. To achieve success in this area, FIs must adapt their systems to cope with the huge changes in technology that have taken place in recent years.

A successful handoff: MoneyPass makes the transition to Fiserv

A successful handoff: MoneyPass makes the transition to Fiserv

Last fall, U.S. Bank sold its MoneyPass surcharge-free ATM network to Fiserv. Last month, ATM Marketplace caught up with Steve Gernes, longtime head of MoneyPass, at the ATMIA US conference in Orlando to get an update on the transition of the network and its customers to Fiserv, and the synergies that are emerging as a result.

Putting modern payment technologies to the test

Putting modern payment technologies to the test

Automated testing is an increasingly important consideration as payment providers, retailers and others expand the number of options available option to consumers and merchants.

Card issuers make progress toward seamless mobile transaction protocols

Card issuers make progress toward seamless mobile transaction protocols

As mobile payments expand, credit card issuers find themselves challenged to develop technical protocols that ensure a seamless experience for consumers. A conversation with issuers offers a behind-the-scenes look at efforts to keep up with the rising use of apps and digital wallets.

How do you influence the connected consumer?

How do you influence the connected consumer?

Enterprises looking to influence consumer behavior first need to know which channels their customers are using and then need to find ways to interact with them on those channels.

Banco Popular de Puerto Rico strives to make banking easier for customers

Banco Popular de Puerto Rico strives to make banking easier for customers

Like many banks, Banco Popular has discovered the need for an agile structure that allows the institution to serve customers who are comfortable with technology, but who also want a wide range of options for banking.

5 key characteristics of a digital banking mindset

5 key characteristics of a digital banking mindset

Every consumer is a digital consumer, and to be in banking means you have to be in digital banking. Frankly, digital is no longer an expense; it's a necessary investment that can deliver real returns for the financial institution.

Financial services need to test payments systems, not people's patience

Financial services need to test payments systems, not people's patience

Financial systems outages stop customers from accessing and spending money as they normally would. The growing incidence of outages — particularly in the U.K. and Europe — suggests that the payments industry is, at best, fragile and that things need to change. People are getting fed up.

What's up with ATM wireless service?

What's up with ATM wireless service?

The ATM wireless modem is not just a dumb black box anymore. Get to know its features and functionality and it can help you be a better ATM operator.

Cash in hand: Improving ATM infrastructure in Africa

Cash in hand: Improving ATM infrastructure in Africa

Despite the success of digital money projects such as Kenya’s M-Pesa, the majority of Africa still relies on cash, and that’s unlikely to change anytime soon. Which means that getting the right technologies and infrastructure in place to support cash access is vital.

How much cash do I have on me?

How much cash do I have on me?

The paradox is that the more we shift to digital forms of payments — from debit and credit cards to P2P payments — the more we feel at ease with cash. Cash helps us control our budgets and simplify our transactions. If we have the cash, we make the purchase. And in our highly complex lives, it is this simplicity that resonates with us all.

Competitive concerns over Link ATM network cloud MasterCard-VocaLink deal

Competitive concerns over Link ATM network cloud MasterCard-VocaLink deal

In its assessment of a proposed MasterCard-VocaLink deal, the UK Competition and Markets Authority has zeroed in on competitive concerns related to one of its components — the Link ATM network.

Why the ATM belongs at the forefront of the digital revolution

Why the ATM belongs at the forefront of the digital revolution

Today's ATM is the foundation of the self-service digital revolution and an essential complement to mobile banking, says commentator Bill Knoll.

ATM-mobile interoperability: Whose sandbox is it, anyway?

ATM-mobile interoperability: Whose sandbox is it, anyway?

Mobile-ATM functionality is here, but some of the details will have to catch up before it's all interoperable and safely tokenized. And at this point, we're not even sure owns the PAN.

Hybrid architecture for ATM networks: It’s music to a CIO's ears!

Hybrid architecture for ATM networks: It’s music to a CIO's ears!

With options, choice, and better use of resources, services at the lowliest ATM can expand in a manner that turns more ideas into greater business value faster.

Bubbling to the top — champagne time for NonStop!

Bubbling to the top — champagne time for NonStop!

There are few ATM networks today where a NonStop isn't involved, so I expect a big turnout for HPE's NonStop Technical Boot Camp in San Jose, Nov. 15–18.

Breaking the ice: The US meets cash recycling ATMs (finally)

Breaking the ice: The US meets cash recycling ATMs (finally)

With the launch of what they believe to be the nation's first cash recycler in New York City, Elan and Hyosung say the US market is warming up at last to the cost-saving device.

Under the Milky Way tonight ...

Under the Milky Way tonight ...

How brightly do our systems shine today? How proudly do we stand beneath the overarching technology we rely on to compete in today's business world?

Jackpotting in the retail ATM sector

Jackpotting in the retail ATM sector

We all know about the $1 billion multibank ATM heist via malware. But if you're a retail IAD or ISO, there's an even scarier one you should definitely be aware of.

ATM transaction visibility: It's worth a look

ATM transaction visibility: It's worth a look

A technical infrastructure manager describes how end-to-end transaction monitoring helped his team pinpoint network issues that were costing the company money.

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