Many banks have increased overall focus on user experience within their digital ecosystems and have added new functionality like peer to peer payments into their mobile apps to avoid disintermediation. However, the slow evolution puts banks increasingly at risk of disruption by their social media competitors.
Learn how one of the largest merchant acquirers in Latin America uses INETCO Insight to easily identify network outages, third party disconnects or application latencies that affect consumer payment transactions.
Mike Rittler, general manager of retail card services and personal lending at TD Bank, shares his insight on trends, transformative innovation and how the 'traditional check out' experience is on its way out.
As the ATM industry gathers in Houston for the ATMIA U.S. Conference 2020, industry experts say there are a number of issues that are impacting the industry, including bank transformation, consolidation, cash access and new technologies.
PayPal shares fell Thursday after the company warned that a slew of recent acquisitions would put a slight dent in near-term forecasts. The payments firm has been on a tear recently, including the $4 billion acquisition of Honey last fall.
A new report from Deutsche Bank says that mobile payment adoption will surge in the next five years, but cash will remain a critical part of many economies. In the developing world, underbanked consumers are moving straight from cash-based economies to mobile adoption, and skipping over the adoption of plastic credit and debit cards.
Visa is launching a program to expand access to cash for rural and low income communities in the U.K. amid reduced access to branch banking and ATM coverage. The program gives incentives to retailers to provide cash back to customers.
Self-service technology allows retailers to meet customer expectations established by the pioneering tech efforts of brand's, like Starbucks. These installations take diverse forms, a CES panel demonstrated.
According to some economists, we've been experiencing an extended period of slow growth since the 1970s. What does this mean for the future of cash and ATMs? ATM historian Bernardo Batiz-Lazo explores the topic in his latest blog post.
As a rising number of consumers use digital payments to conduct ecommerce transactions, businesses need to make sure their mobile apps are secure. Customer identity and payment information is increasingly at risk as fraud actors find new ways to compromise mobile platforms.
A narrative, as Nobel laureate Robert Shiller defines it, is a story with a moral that can rise to the level of an economic narrative. In the ATM world, we have our own stories, as Bernardo Batiz-Lazo explains.
As digital payments grow in popularity in the U.K., the systems that support cash are starting to erode. Natalie Ceeney, chair of Access to Cash Review, warns that the country is headed into "unchartered territory."
Banxico recently rolled out CoDi, a smartphone and QR-based payments system. ATM historian Bernardo Batiz-Lazo steps us through how QR codes became so popular and what this means for cash-dependent Mexico and the ATM industry.
A successful transition to mobile banking requires a seamless, intuitive UX built into a mobile app. But the evolution from bricks-and-mortar to digital requires so much more in terms of how you deal with legacy systems, how you listen to customers and how you deal with the challenges of modern day neobanks.