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Diebold Nixdorf wrapped up its three-day DN Intersect conference this week in Las Vegas, where partners and vendors came from around the country to learn more about the company's vision for the future and check out its DN Series of ATMs.
It's not enough to simply install Windows 10 and call it a day. You need to ask yourself — and your vendors — some questions to ensure that the Windows 10 migration is as seamless and as integration-friendly as possible.
Research confirms that cashless readers do not undermine cash sales in a vending machine. In fact, the technology serves to increase both cashless and cash-based activity, particularly for machines that historically have lower volume sales.
One approach to the problem of ATM physical attacks has been to harden the machine. However, this only serves to increase the level of force used in an attack — and the degree of destruction it causes. According to Spinnaker, the best way to stop physical attacks on ATMs is simply to make the cash in them not worth the having.
As the ATM industry focuses on mitigating risks against black box and malware-based cyberattacks, criminals have reverted back to more low-tech attack methods to access cash — the latest being transaction reversal fraud.
With a year-over-year increase of 21% to report in ATM revenues, NCR President and CEO Mike Hayford was in a positive frame of mind on Tuesday afternoon during the company's Q1 earnings call, telling analysts "We're off to a good start to the year."
As Gerrard Schmid embarks on his second year at the helm of Diebold Nixdorf, it seems fair to say that his most notable achievement to date is having squeezed so much cost out of running the company.
NCR went big with the introduction of Silver One, an all-in-one POS solution for small and midsize businesses.
Faced with another Windows OS migration, financial institutions are seeking relief from what seems like perpetual ATM upgrade expense and pathetically short product life cycles. And disgruntled Windows ATM owners are discovering that they really do have options.
The need for high availability in banking systems has become an even greater priority in an environment where 24/7 service and instant payments are a minimum requirement rather than an added bonus. To achieve success in this area, FIs must adapt their systems to cope with the huge changes in technology that have taken place in recent years.
Diebold Nixdorf achieved the first really promising earnings results since its business combination two years ago. But while CEO Gerrard Schmid described Q4 results as "solid," he and the rest of the executive team caution that the company still has a couple years of restructuring work to do to create a sustainable modern enterprise.
With a tumultuous 2018 behind them, the new executive team at NCR Corp. believes that the stage is set to finally make headway this year toward the long-elusive goal of positive revenue performance.
There are two good reasons to escape this month to Orlando, Florida. The first is that it’s about the furthest place on the continent from the polar vortex. The second is that it’s the host city of the 20th annual ATMIA US conference, Feb. 19-21.
Retailers have always accepted the overhead costs associated with cash management, but new cash automation systems allow them to reduce the cost of cash handling and offer a point of data collection that opens the door to a wide range of sophisticated real-time analytics.
A growing number of FIs are deciding to walk away from Windows-based ATMs. Some are questioning the wisdom of continuing to invest in a platform that appears to be headed for extinction. Here's a look at the powerful market forces driving deployers to walk away from Windows.
Once again, time is running down on a Microsoft Windows upgrade, this one with a deadline of Jan. 14, 2020. NCR Corp. is already working with customers to make the transition as smooth and efficient as possible — and to make the most of the new ATM functionalities Windows 10 supports.
By helping customers to migrate from the teller window to self-service channels, DBS Bank was able to achieve a 19 percent reduction in over-the-counter cash transactions — and a 9 percent reduction in OTC noncash transactions — within just one year.
Lisbon, Portugal-based Banco BPI has revamped its branches with a focus on self-service. BPI believes that automating transactions allows the sales team to spend more time on complex customer services and product sales.
Bank executives attending the Diebold Nixdorf International Management Seminar this week in Lisbon, Portugal, were encouraged to focus on their customer's "connected commerce" journey.
After years of expensive operating system migrations and routine hardware obsolescence, many financial institutions are skipping the upgrade ritual and going retro, once again fielding inexpensive, CE-based, through-the-wall, cash-dispensing ATMs.