Imagine for a moment that North Korea or some other rogue state successfully launches a cyberattack against a U.S. bank. Then consider how the ensuing spike in ATM use and bank withdrawals will result in cash shortages until deployers can react.
Technology is ever-evolving, but contrary to what you might expect, it can become more human, not less so, in the process. Learn what this means in financial services terms in a video presentation from the 2017 Bank Customer Experience Summit.
The landscape for the small ATM operator is changing rapidly, but cash is not going away as a payment vehicle. Successful small ISOs will be nimble and resourceful enough to use these major changes to grow their business.
IADs in the UK have always fought an uphill battle. The fight will become harder still — in fact, hopeless for some — if the banks that own the Link ATM Network carry through with a proposal to slash fees. And IADs won't be the only losers — the public will be hurt as well.
As market shifts challenge the brand's earnings model, Steve Rathgaber made the last earnings presentation of his 8-year tenure at the helm of Cardtronics, and expressed confidence that the leadership team he's built will carry on to find a profitable way forward.
If you are an IAD or ISO with processing agreements currently in force for independently owned, EMV-noncompliant ATM locations, the $64,000 chargeback question is ... "What are you going to do?"
Nearly 200,000 merchant-owned ATMs will not be EMV capable by the October Visa ATM liability shift deadline. So how does this movie end? While there are a number of possibilities, nearly all of them are opportunities for IADs who prepare now.
The United States can now boast of having half a million ATMs (three-quarters of them independently operated) reliably serving citizens all over the nation — despite nearly constant assault from confused regulators, politicians and pundits.
In a Q2 earnings call, Cardtronics CEO Steve Rathgaber discussed the serious challenges facing ATM industry providers in the short term — and some surprisingly optimistic expectations for the long run.
When Operation Choke Point was halted and financial institution regulators were directed to pull back on enforcement, the ATM industry thought it could breathe a sigh of relief. Unfortunately, the bank account closures haven't stopped.
Amazon continues to provide a high-level example of catering to customers. By studying their methods, ATM companies can pinpoint the practices that have led to Amazon's success — and model those practices in their own business.
In the years to come, creativity will be the lifeblood of the ATM industry, and this will mean taking a fresh look at who we consider a competitor or a partner. The lines are getting more blurred by the day.
Alberta, Canada-based Jade Cash is a mid-size operation with approximately 800 ATMs. But what sets the 18-year-old business apart, aside from a hands-on team and top-flight service, is a penchant for agriculture and community.
While they have the acumen and attitude to start and run a business, what most business owners lack is an exit strategy. Here are answers to the questions IADs ask most frequently about the valuation and sale of their ATM business.
In the decades since the introduction of the ATM, independent ATM deployers have played a constant and expanding role, one that grows increasingly important as banks begin to partner with IADs to extend their reach and efficiency.
Embry's journey in payments has spanned several decades and has relied on a great deal of curiosity, gumption, team work, a little bit of luck ... and four major requirements for success as a career-oriented woman.
When Sam Kandah finally got the opportunity to immigrate to the US, he made the most of it. He says being in the right place at the right time helped, but it takes more than luck to build a business that operates 15,000 ATMs and provides end-to-end services.
After a long run of smooth sailing, Cardtronics hits choppy waters in Q1 as it navigates software issues, EMV and the integration of its largest-ever acquisition halfway around the world — all while tacking toward a new growth phase as a provider of in-branch ATMs.
As Earth Day organizers have worked to raise awareness of the impact of industrial activity on the planet, ATM-makers and deployers have worked to reduce their imprint on the environment.
ISOs around the country purchase their ATMs and parts from a network of manufacturers and grey market suppliers on the web. The implementation of an internet sales tax on these transactions would increase costs and almost certainly end up decreasing competition.