NCR ATM software enables 24/7 financial services at Barclay's in Ghana

May 3, 2013

Barclays Bank has installed 29 NCR SelfServ 34 ATMs with intelligent deposit, which will allow Barclays customers to deposit cash without an envelope and get…

Emirates NBD, Western Union deal enables ATM remittances

May 2, 2013

The Western Union Co., a global payment service provider, will offer its Account-Based Money Transfer service to Emirates NBD accountholders in the UAE. The…

RBS to close branches, open ATM 'points of presence' in the UK

April 30, 2013

The Royal Bank of Scotland has revealed plans to shutter about 10 percent of its branches in the U.K. Currently the bank operates around 1,700 branches, not…

Q1 revenues 'hit on all cylinders' for ATM operator Euronet

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Kansas-based international IAD starts off the year by accelerating Q1 expansion and revenues.

Coastal Community Credit Union debuts video teller ATMs

April 23, 2013

Canada's Coastal Community Credit Union has installed its first NCR APTRA Interactive Teller ATM in a newly opened branch in Duncan, on Vancouver Island. The…

7 ways ATMs are going green (and not just dispensing it)

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The financial services industry is reducing its environmental impact while bolstering the bottom line.

Overcoming interchange

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

"Nobody would dare say they see interchange going away ... what matters is ensuring there is an equitable exchange between issuer and acquirer…" 

MEA to start seeing video teller ATMs

April 19, 2013

NCR Corp. has announced the launch of its APTRA Interactive Teller solution in the Middle East and Africa, starting with the Middle East. One of the region's…

With self-service ATMs, Wells Fargo thinks big to build small

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The FI compresses hundreds of square feet of teller and back-office space into three SelfServ ATMs.

5 best practices for monitoring multi-channel banking environments

We've come a long way from the time when ATMs were simple, autonomous machines that were working — or not. That were serving customers efficiently — or not.

Who's your ATM?

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Yesterday, while perusing the current electronic issue of Australia's Sydney Morning Herald (as an expat I still like to keep up with the footie scores) I came…

GenMega, ACI partner on redemption kiosk/ATM for gaming markets

April 17, 2013

Casino gaming tech company Automated Currency Instruments Inc. and ATM-maker Genmega have announced a joint venture that will produce a hybrid ATM/redemption…

It's time for ATM deployers to diversify

by Terry Dooley — SVP & CIO, ITS, Inc

The recent ATMIA US 2013 conference in Scottsdale, Ariz., offered a glimpse into the future of ATMs and other self-service channels in banking. Presentations…

Virtual Teller ATMs: In demand and increasingly so

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

When you put together the costs of real estate, human resources and sheer operational expenses of a branch, they might far exceed any justification to keep a…

BofA rolls out Teller Assist ATMs

April 8, 2013

Bank of America has announced the addition to its fleet of ATMs with Teller Assist. The new ATMs allow customers to speak with a BofA teller during extended…

The Bitcoin ATM: Possible, yes. Marketable...?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The Bitcoin ATM concept has received a lot of press lately. Is it deserved?

Bank branch rebirth turns to tech

Leaving an old, broken model behind, FIs are learning how to serve the customer better at less cost.

Industry input wanted for ATM innovation survey

April 2, 2013

ATM Industry Association and ATM Marketplace are seeking industry input for a co-sponsored study, "The ATM Innovation Survey."

Cash at your service!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

A few days ago I was paging through photos I took with my smartphone at the ATM Industry Association (ATMIA) conference in Scottsdale, Ariz. I came across a…

GRG shows off new VTM at banking IT conference

March 28, 2013

GRGBanking recently showcased its video teller machine at "IT in Financial Institutions," a conference held in Poland March 14–15. The conference, themed…