Spotlight on the ATM: regulations, innovations and prognostications

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A Q&A panel discussion sheds light on the ATM industry issues that keep deployers up at night.

Study: The technologies FIs are using to meld self-service and semi self-service

October 23, 2013

In new a new research report, "Interaction and Advice via Evolving Banking Channels," Mercator Advisory Group looks at the practical ways in which financial…

Infosys survey: Banks looking to mobile to lead innovation

October 23, 2013

Banks increasingly feel the need to innovate, according to a new survey, and they're looking to mobile to lead those efforts.

Bitcoin prices rebound after Silk Road closure

October 21, 2013

The digital peer-to-peer currency Bitcoin has seen its price bounce back after a market crash in April. The price on Mt. Gox, the largest exchange, hit $197.4…

How Wells Fargo continuously improves the ATM customer experience

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The FI aims to give customers what they want in their ATM and branch experience before they even realize that they want it.

Impressive ATMs

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

ATM manufacturers have enjoyed years of success with models that had only slight modifications in their appearance and functionality. Mostly, the units have…

Diebold rolls out new product line with branch transformation in mind

October 15, 2013

A new family of banking terminals from Diebold Inc. is helping financial institutions to achieve their branch transformation goals, a news release from the…

NCR, Automatia team up to ensure ATMs dispense cold, hard cash

October 14, 2013

Finnish winters can be brutal, with temps falling as low as 22 degrees below zero — extreme cold that can be problematic when it comes to keeping the…

NCR APTRA debuts in Africa

October 9, 2013

Today at the ATM Industry Association Africa Chapter conference, NCR Corp., in collaboration with Bytes Managed Solutions, its exclusive distributor in South…

PayPal joins ATM makers with QR code-activated transactions

October 8, 2013

In the process of developing smartphone apps that enable cardless, pre-staged ATM transactions, manufacturers mostly settled on QR codes as cardholder…

ATM & Mobile Executive Summit 2013: The ATM-mobile connection

ATM Marketplace Editor Suzanne Cluckey recaps her ATM and Mobile Executive Summit presentation on mobile convergence.

ATM & Mobile Executive Summit 2013: The ATM-mobile connection

On day one of the first annual ATM & Mobile Executive Summit in Washington, D.C., ATM Marketplace Editor Suzanne Cluckey gave a morning presentation on the…

IAD Kontanten launches multi-currency ATM

October 4, 2013

Nordic IAD Kontanten has announced that it is launching multi-currency service in its ATM fleet across a "broad front" during the last quarter of 2014. The…

City National Bank to go cardless at major metro ATMs

October 4, 2013

FIS and City National Bank, an FI with 27.4 billion in assets, have announced an agreement to pilot FIS Cardless Cash Access at City National ATMs in Los…

Are you surprised?

by Todd Nuttall — CEO of Better ATM Services, Better ATM Services

Did you see the story a few weeks ago about ATMs that dispense clean water? The story out of India detailed the installation of clean water dispensers attached…

ATM+Mobile Executive Summit 2013 in review

A successful first annual ATM and Mobile Executive Summit wrapped on Sept. 26, as attendees headed home with innumerable takeaways from a full slate of…

Use of bio ID yields savings, award for Argentine bank

October 2, 2013

Argentina's largest private bank, Banco Supervielle, has won a FELABAN Financial Innovation Award for a biometric identification project that facilitates the…

For BofA banking centers, it's a new generation

October 2, 2013

Bank of America has launched a new generation of "express" banking centers that cater to the customer's desire for convenience. These facilities offer a more…

I-design earns notice for 'Favorite Transaction' ATM shortcut

October 2, 2013

Scotland-based software developer i-design has announced that its "Favorite Transaction" ATM initiative has been nominated for a major industry award. The ATM…

Kontanten ATMs to add DCC feature

October 2, 2013

Nordic IAD Kontanten will equip all of its ATMs in Sweden and Finland with dynamic currency conversion functionality during the month of October. The new…