ATMIA US 2014 to highlight 'ATM Innovation Showcase'

December 5, 2013

The Integrated Payments Alliance will present the ATM Innovation Showcase and "ATM X-Games" on Feb. 11, 2014, as part the ATMIA US Conference 2014 at the Lowes…

Beijing bank's new ATM is no mere cash machine

December 4, 2013

About the only currency it doesn't dispense is Bitcoin: New ATMs at Beijing’s Hua Xia Bank offer customers the option to take their withdrawal in the form of…

Bitcoin, Robocoin ATM chalk up some ka-ching

December 2, 2013

It's been a big year for Bitcoin. The virtual currency got its first currency accepting/dispensing ATM just a little more than a month ago, and is now boasting…

RBS concentrating on customer experience

November 25, 2013

The Royal Bank of Scotland this year announced its intention to provide an improved customer experience, even as it closes approximately 10 percent of its…

A Bitcoin ATM for Boston?

November 25, 2013

Following the world's first permanent Bitcoin ATM deployment last month in Vancouver, Canada, word is out that Boston might soon follow as the site of the…

Video teller machines will cost jobs, protestors say

November 25, 2013

Bank tellers in New York recently took to the sidewalk to protest the installation by Bank of America of ATMs with teller assist. The activist tellers said the…

The 2014 ATM Comparison Guide: Sorting apples from oranges

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Oranges-to-oranges vendor specs help take the guesswork out of determining which models best meet a deployer's needs.

First Data certifies NCR APTRA Interactive Teller

November 18, 2013

NCR Corp. announced that First Data has certified its APTRA Interactive Teller for its network. The certification enables First Data's financial institution…

ATM innovation: Give the people what they want

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Sounds simple enough, but what do people want?

Bitcoin ATM does $100K in transactions in 1st 8 days

November 8, 2013

Two weeks ago, the first Bitcoin ATM went live in Vancouver, Canada. So far, traffic at the machine is encouraging to the ATM's maker, Robocoin.

Wincor World 2014 to focus on branch processes, customer experience

November 8, 2013

Today, the financial services market is dealing with the question of how to implement improved customer service while optimizing the cost position for the bank…

Community banks embracing branch reinvention, too

November 7, 2013

Major U.S. banks have been engaged in branch reinvention for a few years. Now smaller players are beginning to embrace the trend, as well.

New mobile technology helps reduce ATM fraud risk

November 6, 2013

A new service for debit card and credit card issuers aims to improve the safety of payment card transactions through proximity correlation, comparing the…

ATM cardless cash access: Why the QR code matters (a lot) to FIs

A cool customer convenience, yes. But that's just the beginning of the story for the financial services industry.

The UK is betting on the Bitcoin ATM - literally

November 4, 2013

Now there are two ways to bet on Bitcoin: You can buy the virtual currency at today's price and hope to become a Bitcoin millionaire; or you call up your…

Looking for an ATM? Put on your glasses

November 1, 2013

Or more specifically your Google Glass. Banks such as Spain's Banco Sabadell and Ukraine's PrivatBank are already eyeing the technology — Sabadell has created…

Mobile wallets address two pain points for ATM operators

by Kevin Christensen — Vice President, Audit, SHAZAM

It's no secret that ATM transactions have been waning for several years. As as result, today's operators are challenged to find more ways to: a) increase the…

From Russia with love

by Todd Nuttall — CEO of Better ATM Services, Better ATM Services

Leo Tolstoy had it right. A century after his death, I find myself marveling at the stark contrasts in a country still wrestling with the evolving payments…

Back to the future; ATMs still must provide the cash!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

It's always a treat to return to Sydney, Australia, my former home town, despite having to first pass through immigration and customs and then battle to make…

PrivatBank debuts the 'topless' ATM

October 29, 2013

A news release from PrivatBank reports that the FI has introduced the world's first Android contactless ATM. The machine, called "the black box," does away…