7 cash management, recycler strategies to follow

by Scott Fieber — Chief Strategy Officer, Cook Solutions Group

Many Teller Cash Recycler brands have become obsolete with limited parts. Some are even at end of life and are a security risk. Here are seven tips for how to…

Trulioo partners with Mastercard for identity verification

June 12, 2024

Truiloo, an identity platform, partnered with Mastercard to provide identity verification solutions for merchants and customers. In particular, Truillo will…

How to avoid customer transformation pitfalls

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How can banks successfully deliver customer transformation initiatives? A panel at the upcoming Bank Customer Experience Summit from Sept. 9 to 11 in Charlotte…

Banking Simplified. One Single Provider for Banks & Credit Unions.

From ATM sales, support, and service to enterprise security solutions using Next Gen technology, Think CSG First.

3 tips to convert your ATMs into ITMs

by Scott Fieber — Chief Strategy Officer, Cook Solutions Group

Want to upgrade your ATM fleet? Here are three easy steps you can take.

Fifth Third Bank named as one of the best places to work for LGBTQ+

June 5, 2024

Newsweek recognized Fifth Third Bank as one of America's Greatest Workplaces for LGTBQ+. Plant-A Insights Group worked with Newsweek to perform the study…

2024 ATM & Self Service Software Trends survey deadline extended to June 14

June 3, 2024

The deadline for the survey for the 2024 ATM & Self-Service Software Trends Report has been extended to June 14. This is the 17th edition of the report…

Is biometrics the answer to ATM security issues?

by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems

When asked by a reporter why he robbed banks, Willie Sutton famously replied: "Because that's where the money is." Can biometrics prevent would-be-thieves from…

How vertical integration elevates customer journeys to new heights

by Joe Myers — Executive Vice President, Global Banking, Diebold Nixdorf

At a time when a seamless customer journey is more important than ever, vertical integration allows organizations to prioritize customization, increase…

Check fraud solutions company Parascript appoints CEO

May 28, 2024

Parascript, a software solutions provider for checking fraud prevention, appointed Emiliano Giacchetti as its CEO. He takes over for Aleander Filatov…

Diebold Nixdorf unveils Vynamic Connection Points 7 self-service software

May 22, 2024

Diebold Nixdorf unveiled Vynamic Connection Points 7, the seventh generation of its self-service software. The software is built to work with Diebold Nixdorf's…

Chatbots lead the way in AI banking

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

ATM Marketplace spoke with Bank of America about the Erica chatbot and its continued development as an AI banking tool.

What's the future of ATMs, ITMs?

by Mark Aldred — Head of Sales, Auriga

The ATM of the future will be a multifunctional banking kiosk.

Cardless ATMs deliver Google/Apple Pay

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Cardless ATMs are paving the way for a more convenient banking experience by enabling Google and Apple Pay transactions.

How can banks maintain a good CX in light of layoffs?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Bradley Cooper, editor of ATM Marketplace discussed bank layoffs in light of CX with Mack Turner, a 30 year veteran of the financial services industry.

ATM features: 5 to include

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Want your ATM to succeed? Consider adding these five essential features.

AI-powered avatars: Next stage in banking CX?

by Matthew Merilees — CEO North America, Global-e

Digital avatars could hold the key to unleashing a new era of AI-powered excellence in customer service, especially at the digital banking level.

Diebold Nixdorf Q1 earnings reveal strong start for 2024

May 2, 2024

The first quarter of 2024 is proving encouraging to Diebold Nixdorf as the banking and retail tech provider reported a 4.3% increase in total net sales …

Diebold Nixdorf appoints CFO

May 1, 2024

Diebold Nixdorf recently appointed Thomas Timko as EVP and CFO. In this role, he will handle Diebold Nixdorf's financial strategies and performance, according…

Discover Financial Services integrates Google Cloud's AI platform

April 30, 2024

Discover Financial Services partnered with Google Cloud to integrate Vertex generative AI into its customer care centers. With these tools, its contact center…