ICX Summit: Customer feedback paramount to brands' success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative…

Banking AI: 3 tools to watch

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Here are three banking AI tools to watch in the coming years.

ICX Summit: Brand leaders to share e-commerce excellence insight

by Mandy Wolf Detwiler — Editor, Networld Media Group

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…

Meeting banking regulations without sacrificing CX

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The Bank Customer Experience Summit held in Charlotte, North Carolina from Sept. 9 to 11 will look at this topic in depth during a panel entitled, "How to meet…

ICX Summit: Future of retail with Steven King

by Daniel Brown — Editor, Networld Media Group

Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld…

How to deploy, manage an ITM

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Today's episode of the Bank Customer Experience Summit podcast takes a deep dive into ITM strategy.

Presented by Cook Solutions Group

ICX Summit: CX leaders offer up retail customer experience predictions

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Top retail and brand leaders will share executive predictions when it comes to improving the customer experience at the upcoming ICX Summit happening Sept.

Diebold Nixdorf adds 2 board members

August 7, 2024

Diebold Nixdorf added Maura A. Markus and Colin J. Parris as board members. Markus is director for Broadridge Financial Solutions and Stifel Financial Corp.

Hyosung appoints CEO

July 19, 2024

Hyosung TNS Inc., the parent company of Hyosung Innovue, appointed Bryan Choi as CEO. Prior to joining Hyosung, he served as lead of global strategic marketing…

First National Bank of Omaha shares content strategies that work

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Regina DeMars at First National Bank of Omaha and this year's keynote speaker for the Bank Customer Experience Summit, shared how banks can develop content…

Cognizant delivers AI solution to Texas Dow Employees Credit Union

July 10, 2024

Cognizant partnered with Texas Dow Employees Credit Union to deliver its Neuro IT Operations platform to support the union's transformation journey. With this…

Professional Services and SaaS Cloud Solutions

We provide all-encompassing cloud services for your ATM | ITM environment. FI’s save significant cost when starting ATM | ITM’s in addition to nuances…

Are Teller Cash Recyclers reaching a tipping point?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The banking world has been slow to adopt TCRs for many reasons including costs and a push towards digital banking at the expense of branches. That may be…

Self service banking: 3 tools that improve the customer experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Here are three of the best self-service banking tools that can improve the bank experience.

EQ Bank rolls out Adoreboard AI solution

July 2, 2024

EQ Bank, a Canadian challenger bank, introduced Adoreboard, an AI platform that detects emotion expressed in messages with customers. Using this data, EQ Bank…

Research finds fintechs divided over AI

June 25, 2024

AI is making major waves in fintechs, but there is a clear divide between innovators and doubters, according to research from Concryt. In particular, Visa…

VersaBank receives approval to acquire Stearns Bank

June 25, 2024

VersaBank received approval from the Office of the Comptroller of the Currency to acquire Stearns Bank Holdingford N.A., based in Minnesota. The bank will now…

CSG brings ATM/ITM Branding Screen Creation in-house

We are happy to share the CSG’s in-house Professional Services team can now create, help redesign, and program NCR ATM/ITM branding screens.

GoldATM expands into Miami

June 20, 2024

GoldATM has added two ATMs in Miami at the Sawgrass Mills Mall. These ATMs provide Goldblacks, flexible 24-karat gold currency for as little as $20 a purchase…

Bank Customer Experience Summit early bird pricing ends June 21

June 19, 2024

Early bird pricing for the Bank Customer Experience Summit ends on June 21. This event will be held in Charlotte, North Carolina from Sept. 9 to 11 and will…