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Innovation News & Media

What are the top future banking trends?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Erin Cohee, VP of user experience and business development at OneUnited Bank to learn more about top banking trends from the perspective of the largest…

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Hyosung unveils Pivot ATM for retail

October 29, 2024

Hyosung Americas recently unveiled Pivot ATM through a partnership with eGlobal, a subsidiary of Grant Victor. This ATM includes Hyosung Pay to enable money…

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What's new in bank CX?

Marbue Brown, founder of the Customer Obsession Advantage and veteran banker, discussed what's new in bank CX.

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Oxford Bank celebrates 140 years with tech, financial education

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Oxford Bank is celebrating its 140th anniversary by delivering stronger technology, investigating AI and promoting financial education for its customers and…

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OptConnect inks acquisition of Capestone

October 9, 2024

OptConnect, a managed wireless services company for ATMs, kiosks and more, has acquired Capestone, a 4G and 5G IoT solutions provider in Europe. With this…

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Creating the best retail banking experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Bank Customer Experience Summit held in Charlotte, North Carolina from Sept. 9 to 11 did a deep dive into ideas and innovation for retail…

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Crane Payment Innovations partners with Bibbeo for ATM, kiosk repairs

October 2, 2024

Crane Payment Innovations, an unattended payment solutions provider, recently partnered with Bibbeo, an installation company for ATMs, kiosks and other…

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What's pulling banks down on customer satisfaction?

by Mark Aldred — Head of Sales, Auriga

A recent survey for UK’s Institute for Customer Service found that banks didn't make the cut for good customer service. How can they improve?

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Avoiding banking transformation pitfalls

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Bank Customer Experience Summit addressed how to avoid banking transformation pitfalls.

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Cash recycling: Leveraging its delicate balance

by Sally Hanson — N/A, N/A

Here are three newer recycling technologies and tools to consider.

Presented by Diebold Nixdorf

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Banking social media strategy: Developing impactful content

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Regina DeMars, director of content marketing and social media strategy at FNBO, delivered a keynote session about content strategies that work at the Bank…

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What's on the horizon for TCRs?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Cook Solutions Group discussed the last 10 years of TCR history and what we can expect in the future.

Presented by Cook Solutions Group

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Branch innovation, AI claim top spots in Bank Customer Experience Awards

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The BCX Awards honored SF Fire Credit Union, Talkdesk and Chongqing Rural Commercial Bank for innovation in banking.

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How banks can deliver financial education successfully

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Panelists at the Bank Customer Experience Summit discussed financial education in depth.

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Banks must modernize or fall behind

by Joe Myers — Executive Vice President, Global Banking, Diebold Nixdorf

In an era where digital innovation is paramount and cybersecurity threats are more prominent than ever, financial institutions find themselves at a critical…

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NCR Atleos CONNECT Magazine - Issue 10 September 2024

The September 2024 issue of CONNECT explores how generations engage with money, payments and credit. It covers cash conversion at ATMs, secure debit card…

Presented by NCR Atleos

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Last call to learn cutting edge banking trends at Bank Customer Experience Summit

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The deadline for online registration for the Bank Customer Experience Summit is Sept. 6.

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What's on the horizon for self-service banking?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Bradley Cooper, editor of ATM Marketplace, spoke with Joe Myers, EVP of global banking at Diebold Nixdorf about the ins and outs of self-service banking…

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How Generations FCU transformed member experience with ATM as a Service

Generations Federal Credit Union needed always-on ATM access. With ATM as a Service from NCR Atleos, they simplified operations and improved the member…

Presented by NCR Atleos

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ICX Summit: How sustainability impacts customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Shawn Nelson, founder and CEO of Lovesac, is a keynote speaker at the ICX Summit taking place Sept. 9-11 in Charlotte, North Carolina. His topic will focus on…

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