Contactless ATMs improve customer experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What are contactless ATMs, and how do they work?

2024 ATM trends: What can we expect?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Now that we have entered 2024, it's time to look ahead to see what trends we can expect to see this new year with a focus on three key areas: AI, video banking…

NCR Atleos to manage Security Bank of Kansas City's ATMs, ITMs

January 5, 2024

NCR Atleos Corp. will provide ATM and ITM-as-a-service for the Security Bank of Kansas City. It will provide maintenance and management for the devices…

Retail banking in 2024: What to expect

by Mark Aldred — Head of Sales, Auriga

2024 will be another major year of change and challenge for retail banks.

ATM, self-service tech wows at Self-Service Innovation Summit

The recent Self-Service Innovation Summit provided examples of payment systems, interactive touchscreens, voice interaction modules, AI-enabled identity…

2023's Top 10 ATM headlines: NCR separation, security, bitcoin ATMs lead the way

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

With 2024 fast approaching, it's time to take a look back at the top stories of 2023 for ATM Marketplace.

Citizens survey reveals mid-sized companies are embracing AI for financial operations

December 19, 2023

Mid-size companies and private equity firms are increasingly adopting AI to assess data, automate processes and streamline financial operations, according to a…

Unlimit partners with UnionPay for banking-as-a-service

December 13, 2023

Unlimit, a fintech company, partnered with UnionPay, a payment services network, to grow Unlimit's banking-as-a-service platform. In particular, Unlimit will…

Do ATMs need more features?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Are advanced features for ATMs useful...or unhelpful?

Majority of consumers want GenAI in banking with oversight

December 12, 2023

A majority (71%) of American customers are nervous about generative AI, but 58% of them would be comfortable with their banks using the technology under…

Self-service won't replace tellers, employees

by Tyler Wells — ISV & Strategic Accounts Partner Manager, Americas, MicroTouch

Self-service technology allowed operators to allocate employees to mission-critical tasks while ATMs and cash recyclers handled traditional transactions.

Diebold Nixdorf brings cash recycling to Middle East

December 8, 2023

BankDhofar is the first bank in the Middle East to deploy Diebold Nixdorf's RM4V cash recycling engine in its DN Series ATMs and cash dispensing machines…

TD Bank takes a closer look at banking preferences

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What do customers actually want from banks? Do they still want branches? TD Bank's recent customer survey revealed some surprising statistics.

How can banks improve customer communication?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Are banks communicating effectively? How are they reaching underserved populations? Mack Turner, president and owner of Mack Turner Consulting and Insights…

Banker's network True Digital brings on CEO

November 29, 2023

True Digital Network, a bankers network for collaboration, has appointed Stuart Cook as CEO. Prior to joining True Digital, Cook was CIO at Valley National…

Cash recycling is about to shake up US banking

by Joe Myers — Executive Vice President, Global Banking, Diebold Nixdorf

In the U.S., automated cash recycling is just now emerging as a compelling solution that provides substantial benefits to financial institutions.

Case Study: ATMs 4 Sale Poised for Growth Thanks to DPL's AI Powered Portfolio Management Solution

Wanting to grow, ATMs 4 Sale turned to DPL, a leading global managed IoT connectivity provider whose portfolio management platform leverages the power of…

Presented by DPL - Managed Connectivity

Google launches AI voice analytics tool for bank compliance

November 28, 2023

Google partnered with Symphony, a technology firm, to deliver generative AI voice analytics to banks and investment firms to help these businesses track and…

Asda Stores selects NCR Atleos for ATM network

November 27, 2023

Asda Stores Ltd., a retailer based in the U.K., has selected NCR Atleos to provide its ATM network. In particular, Atleos will deliver more than 1,20…

Co-op launches Contactless ATM Access

November 21, 2023

Co-op Solutions launched its Contactless ATM Access for all NCR Atleos ATMs, with Diebold Nixdorf and Hyosung Innovue ATMs to be added in 2024. With this tool…