Suzanne Cluckey

Suzanne’s editorial career has spanned three decades and encompassed all B2B and B2C communications formats. Her award-winning work has appeared in trade and consumer media in the United States and internationally. She is now the editor of ATMmarketplace.com and WorldofMoney.com

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ATM Marketplace: June Top 5

ATM Marketplace: June Top 5

In June, summer got off to a start, a Diebold Nixdorf patent case at the ITC came to an end (sort of) and ATM Marketplace marked the beginning of the automated teller machine's next 50 years with anecdotes about its first 50.

The unconquerable attraction of cash

The unconquerable attraction of cash

Fintech investment hit an all-time high in 2016, but has this massive investment translated into consumer adoption? A new study suggests that it might not have — at least, not yet.

Squeezing cost out of your ATM ops with cash management solutions

Squeezing cost out of your ATM ops with cash management solutions

Accurate cash forecasting can be hard. But ineffective cash management can be hard on the bottom line — especially when it comes to ATM operations. NCR offers insights into the capabilities and benefits FIs should expect from their cash management software solution.

50 little-known facts about ATMs

50 little-known facts about ATMs

Of course you know that the first ATM was installed at a Barclays bank on this day in 1967. But do you know why Barclays chose to install their prize technology 10 miles away from the center of London at their Enfield branch?

Are we there yet? Understanding the complexities of blockchain production

Are we there yet? Understanding the complexities of blockchain production

At this week's Blockchain and Digital Currency Conference in New York, blockchain project veterans explained why getting up and running with blockchain technology is a moon shot, not a road trip.

Getting past square one: How to apply DevOps to ATM testing

Getting past square one: How to apply DevOps to ATM testing

In ATM testing, the discovery of QA issues can mean going back to square one on an implementation project. Usually, this results in delayed deployment and significant unplanned cost. There is a solution to this problem, though. It's called DevOps.

Diebold gets a win — though not quite a victory — in its ATM patent battle

Diebold gets a win — though not quite a victory — in its ATM patent battle

Diebold Nixdorf got the ruling they sought against Hyosung in their petition to the ITC, but it won't stop the import to the US of a single Hyosung ATM or affect the operation and servicing of machines already installed.

2017 BCX awards competition last call for entries: Are you in?

2017 BCX awards competition last call for entries: Are you in?

Through Friday, June 16, Networld Media Group is accepting entries from innovative, consumer-focused financial institutions and fintech providers whose unique strategies and technologies are heightening the consumer experience.

ATM Marketplace: May Top 5

ATM Marketplace: May Top 5

May breezed through and brought with it a scattering of ATM-related themes — from a bruising earnings report by Cardtronics to a brouhaha over ATM skimming statistics. Here's the recap of our most popular stories in the 'merry, merry month of May.'

NAC serves up a new ATM survey and spins an old fallacy

NAC serves up a new ATM survey and spins an old fallacy

The National ATM Council has repeatedly said that big banks control FICO and use it as a propaganda tool to make retail operators look bad. Yet, the hard data they use to back up their claim actually proves them wrong.

For Cardtronics, 'a choppier year than usual' ahead

For Cardtronics, 'a choppier year than usual' ahead

After a long run of smooth sailing, Cardtronics hits choppy waters in Q1 as it navigates software issues, EMV and the integration of its largest-ever acquisition halfway around the world — all while tacking toward a new growth phase as a provider of in-branch ATMs.

London calling: ATMIA retools and makes ready for ATM & Cash Innovation Europe

London calling: ATMIA retools and makes ready for ATM & Cash Innovation Europe

It seems especially appropriate that the ATM Industry Association would give its conference in London a complete refresh as the industry celebrates the 50th anniversary of the installation of the first modern ATM in that same city.

ATM Marketplace: April Top 5

ATM Marketplace: April Top 5

When it rains it pours ... All sorts of topics caught readers' interest in April, from regulations to revenues to the reasons why financial institutions are starting to get seriously interested in blockchain technology. Once again, though, it was the subject of cardless ATM access that made the biggest splash.

Why NAC should stop quibbling about ATM skimming stats

Why NAC should stop quibbling about ATM skimming stats

Arguments over whose ATMs are more likely to be skimmed are slipping into irrelevance as the industry faces its final EMV deadline four months from now and consumers learn more about what that means.

For NCR, it's off to the races in Q1

For NCR, it's off to the races in Q1

ATM revenues were a notable weak spot in the first quarter of 2017, but NCR got off to a strong enough start overall that executives were able to announce with confidence that full-year revenues would exceed their earlier expectations.

7 earth-friendly facts about ATMs

7 earth-friendly facts about ATMs

As Earth Day organizers have worked to raise awareness of the impact of industrial activity on the planet, ATM-makers and deployers have worked to reduce their imprint on the environment.

FICO nixes NAC number-fixing claims on retail ATM compromise

FICO nixes NAC number-fixing claims on retail ATM compromise

On March 29, FICO released stats showing that nonbank ATMs accounted for the majority of card compromises in 2016. NAC fired back with a memo accusing FICO of — among other things — skewing the numbers to favor banks. Here's what FICO says about those claims.

ATM Marketplace: March top 5

ATM Marketplace: March top 5

Survey findings published in our 'ATM Future Trends 2017' report must be right on target. It identifies mobile ATM access as the industry's No. 1 trend; a March story on that subject was second only to the feature announcing the rollout of the free report itself.

Following death blow to Winklevoss ETF, bitcoin bounces back

Following death blow to Winklevoss ETF, bitcoin bounces back

The price of bitcoin is off only about 5 percent since Friday, when the SEC nixed the Winklevoss-backed proposal for a bitcoin exchange-traded fund. Which raises the question, "Was the commission's decision a foregone conclusion from the get-go?"

Introducing: ATM Future Trends 2017

Introducing: ATM Future Trends 2017

This biannual report offers an in-depth look into the future of the ATM industry and the expectations of the end-customers it serves. It's what you need to know today to plan for tomorrow, and it's free!

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