Auriga is a software solutions company, specialized in end-to-end systems that integrate the various delivery channels used in retail banking.Visit company showcase »
Given ATMs and self-service banking is integral to how bank services are used today, what role can they play in meeting the needs of an ageing population? A white paper from Auriga on how to evolve the Bank Branch and Services to Tackle the Ageing Population Boom.
ATM Marketplace is currently conducting a survey examining causes of disruption to the traditional branch model, and changes in the self-service channel and the teller platform that have resulted from branch transformation Additionally, the survey asks what financial institutions expect...
Auriga takes a closer look at the real opportunities for banks, and how they can turn data into action and business value.
This white paper discusses the challenges and opportunities of using the cloud to improve ATM customer services.
2018: what lies ahead for the banking industry? We expect to see a few large changes in 2018, all centered around digital transformation and self-service software.
Artificial intelligence (AI) is a hot topic, and companies everywhere are exploring how this technology can help to enhance the customer experience. The banking software company Auriga has published a whitepaper to explain what the financial industry needs to keep in mind when implementing AI-powered chat bots.
The article looks at the current impact of artificial intelligence, the opportunities for the future and the steps needed to get there.
WWS Business Analytics Management (WWS BAM) is the Data Analytics application module of the WWS software suite.
WWS Cash Management is an effective and efficient multivendor and multichannel solution by Auriga that allows banks to manage the end-to-end cash management process, increasing self-service availability and reducing the cash procurement costs for all cash points, inside and outside the branch (ATMs, ASDs, TARMs, TCRs).
WWS Customer Management is an exciting extension of the robust and proven WWS Branch suite that fully streamlines the consumer’s in-branch banking experience.
There needs to be a major change of mindset within many banks about the greater role that ATMs can play in improving customer experience and services. The current position tends to be too rigidly fixed on offering a limited set of services and reducing operating cost.
Ad oggi, sono poche le banche che adottano una strategia digitale realmente integrata. Tuttavia, molte di loro stanno pianificando oppure già stanno lavorando per superare un’impostazione verticale divisa “per silos”, andando verso un sistema omnicanale. Il presente articolo offre uno sguardo sul panorama odierno della omnicanalità in banca.
Bien que la plupart des institutions financières opèrent sur plusieurs canaux de distribution et offrent une large gamme de services, peu ont à ce jour adopté et déployé une vraie stratégie omnicanal. En voici un aperçu avec quelques résultats clés.
Wenige Finanzinstitute setzen ein einziges integriertes Managementsystem ein. Jedoch wären die meisten es gern und viele gerade Pläne erarbeiten um Omnichannel-Systeme zu implementieren. Eine von Auriga gesponserte Infografik bietet einen Überblick über die aktuelle Situation des Omnichannel Banking, in Zahlen.
Now in its fifth edition, this bi-annual report looks at the competitive, economic and technologic forces shaping the ATM industry.
Il reste encore à ce jour un long chemin à parcourir avant que les banques puissent affirmer avoir une stratégie digitale vraiment intégrée.
Few financial institutions are operating on a truly omnichannel model. But most would like to be and many are making plans to get there. Here's a look at the omnichannel retail banking landscape, by the numbers.
Der Weg ist noch weit, bevor Banken behaupten können, eine integrierte Digitalstrategie umzusetzen.
Ad oggi, sono poche le banche che dichiarano di adottare una strategia digitale realmente integrata.
There remains a long way to go before banks can claim to be delivering a truly integrated digital strategy.