Webinar: Looking Forward - How the Self-Service Channel will Evolve in the Next Five Years
Nov. 19, 2010
This webinar will highlight major transformations that are changing the face of the self-service channel and discuss the opportunities these raise for engaging the increasingly “techno-savvy” customer.
You will come away with:
- Ideas for leveraging e-communications and social media
- New ways to optimize customer interactions
- A new definition of personalization
- A new benchmark for great customer experience
Trends / Statistics
Phoenix Interactive Design, Inc.