Webinar: Looking Forward - How the Self-Service Channel will Evolve in the Next Five Years

Sponsored by:
 
Nov. 19, 2010

This webinar will  highlight major transformations that are changing the face of the self-service channel and discuss the opportunities these raise for engaging the increasingly “techno-savvy” customer.

You will come away with:

  • Ideas for leveraging e-communications and social media
  • New ways to optimize customer interactions
  • A new definition of personalization
  • A new benchmark for great customer experience


Topics: Trends / Statistics , Webinars

Companies: Phoenix Interactive Design, Inc.


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