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Video Teller Machines (VTMs) as a Bank Branch Alternative

Publication Type:
White Paper

Published / Updated:
March 28, 2014

Banks struggling to cope with the cost of maintaining a presence in low-traffic areas typically have relied on the ATM as a cost-efficient way to serve customers. In addition, banks often face the situation where they may wish to trim costs by shifting some transactions in a branch from the teller to a self-service solution. This white paper, sponsored by GRG Banking, delves into the aspects of video teller machines (VTMs), such as:

  • Benefits for both sides
  • Enabling growth in a competitive market
  • Migrating services to the self-service channel

GRG Banking Equipment (HK) Co., Ltd

GRG Banking, the largest domestic ATM manufacturer, is the absolute leader in China in providing total ATM solutions. 14 years efforts and experiences make our ATM not only popular in China, but also presented world wide.  

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