Video Teller Machines (VTMs) as a Bank Branch Alternative

Sponsored by:
March 28, 2014

White Paper

Banks struggling to cope with the cost of maintaining a presence in low-traffic areas typically have relied on the ATM as a cost-efficient way to serve customers. In addition, banks often face the situation where they may wish to trim costs by shifting some transactions in a branch from the teller to a self-service solution. This white paper, sponsored by GRG Banking, delves into the aspects of video teller machines (VTMs), such as:

  • Benefits for both sides
  • Enabling growth in a competitive market
  • Migrating services to the self-service channel

Topics: ATM Innovation , Bank / Credit Union , Transaction Processing , Trends / Statistics

Companies: GRG Banking Equipment (HK) Co., Ltd

Other Topics