Unicredit Group – Innovative customer service with state-of-the-art technology

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Aug. 10, 2009

Case Study

Cash and check deposits are very common in the Italian market. Unicredit Banca Italy was looking for an up-to-date technology to meet these market requirements and offer its customers a top service. Also, Unicredit Banca Italy needed an enhanced security feature to protect the money in the self-service systems. With these requirements in mind, they wanted to push the self-service delivery channel towards a more customer-oriented branch strategy.

Around 300 units of ProCash 3100xe have been ordered and are ongoing to be installed in Unicredit Banca Italy branches.  These machines enable cash-out and cash & check-in transactions.  The machines also contain an extra security door to protect cash cassettes from removal.

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Topics: ATM Innovation , Cash Dispenser / Recycler / Acceptor , Check Cashing , Transaction Processing

Companies: Wincor Nixdorf International

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