THINKING beyond the ATM: How end-to-end transaction visibility improves the consumer experience
Aug. 28, 2012
You could have the best ATM fleet in the business, equipped with a robust set of service offerings and multi-channel options. But without the ability to manage the performance of your end-to-end ATM network in a timely, cost effective manner, your consumer’s banking experience is still at risk of being tainted by transaction performance issues.
This whitepaper from NCR will discuss:
- The growing motivation behind delivering an exceptional consumer banking experience
- The challenges and emerging performance management requirements of ATM and IT Operations teams tasked with delivering a consistent consumer banking experience
- How a combined ATM and business transaction management solution provides the end-to-end visibility needed to address emerging performance management equirements and improve the consumer experience.
Bank / Credit Union
NCR Financial Solutions