Stepping up the Wow Factor at the ATM

Nov. 20, 2012

Case Study

Companion Systems helps First Tech Federal Credit Union create a unique user experience at the ATM.

About one-third of First Tech’s transactions occur in the ATM channel, and given its high-tech oriented membership base,offering a state-of-the-art, yet simply engineered customer experience was critical.

First Tech developed a plan to replace its fleet of more than 100 ATMs’ various vintages, most of which did not meet Americans with Disabilities Act (ADA) requirements. They also did not offer a state of the art customer experience.

Download this case study to learn how they helped First Tech.

Topics: ATM Signage , Enclosures / Surrounds


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