While online bill payments are convenient, much of its transactions are driven more by the upper and middle-class customers. A caveat is that the unbanked and the underbanked are not being serviced …

Parabit’s Gift Card and Pre-Paid Debit Card dispensing kiosk gives consumers the flexibility to choose what items they purchase without having to wait on a long line or a lengthy transaction.

Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer’s Guide will help you …

Indonesia's largest bank teams with Australian-based Symstream Technology Group to bring financial services to rural, hard-to-reach locations.

The Electronics Transfer Act, passed by Congress in 1978 to establish consumer rights and liabilities, and implemented by Regulation E through the Federal Reserve Board, requires ATM operators to …

With video banking, financial institutions are able to offer improved customer service at reduced costs for the retail branch network.

Single-solution remote management agent decreases downtime, ensures a steady cash supply and allows a deployer to capitalize on long-term trends.

Financial institutions affiliated with surcharge-free networks provide enhanced customer service, as well as gaining increased revenue and greater transaction volumes.

Interchange fees can wipe out the profits on a small transaction. There is a way, however, to minimize those expenses.

Partnering with a larger ATM company can help small to mid-sized ATM networks increase efficiency, improve sales and provide better customer service.

Banks are now generating new sources of revenue and profit by driving their own ATMs ”in-house”, and in some cases, banks with as few as 10 ATMs generate nearly half a million dollars in fee …

SWITCHWARE® is an enterprise transaction processing, switching, and management system that provide features for ATM driving, debit card management, transaction authorization and switching, and …

Sentinel™ is an automated monitoring and alert notification system that continually watches components within a EZswitch® 2010 or SWITCHWARE® network - this may include your ATMs, host …

Seeing and interacting with data are the two factors essential for understanding the answers hidden in them. Data Analyzer™ provides you the insight you need to monitor and understand any impact …

FraudBlock™ is a comprehensive fraud detection and prevention solution that is integrated with SWITCHWARE and designed to provide online real-time and near real-time fraud protection.

Learn how, and why, small- to mid-sized banks should use third parties to manage their ATM and debit card programs.

For several years, the company relied on a Point-to-Point Frame Relay network that terminated to the corporate office and supported the individual stores. This allowed the IT support staff to …

There is a misconception going around with many merchants dealing with how to become PCI complaint. Frequently, in our dealings with merchants, we have heard, “My software is approved, so that …

In recent years, it seems that there has been a concerted media effort to warn the public about credit card and identity theft. What seems to be lost in those stories, until you do a little digging …

There can be little doubt that technology has made nearly miraculous improvements to the operations in the hospitality market. Computers and the databases running on them allow for an unprecedented …