In this guide, sponsored by KAL ATM Software, learn how advances in technology, economic turmoil, demographic changes and regulatory uncertainty have changed the financial landscape for ATM …

ATMmarketplace.com and KAL surveyed more than 600 industry insiders about the current trends and future expectations of ATM software. Learn what’s important to the industry and how to prepare for …

The DPL Group Hercules Plus User’s Manual. Extended Service, 2 Way Wireless ATM Communications.

The DPL Group ATM600 User’s Manual. Two-Way IP Communications Unit with Modem (Optional Anti-Theft Reporting and AC-Disconnect Feature)

The financial crisis has brought about change for more or less every aspect of the retail banking landscape. The ATM channel is no exception and it has come under particular scrutiny from those …

The underlying ATM technology that supports envelope-free automated deposits is paving the way for a whole host of new transactions and functions, including bill payment, cash recycling, teller …

In the current competitive market, it is vital for retail banks to find a way to reduce the cost of service provision whilst at the same time exceed customer expectations. As banks strive to find the …

Major transformations are changing the face of the self-service channel, giving banks the opportunity to better engage increasingly techno-savvy customers.

New York airports achieve customer satisfaction and return on investment through digital signage and self-service Welcome Centers

Consumers have increased their use of non-cash forms of payment in the past five years. Debit card purchases have more than doubled, rising 114 percent, while credit card purchases have increased 46 …

For years, top-tier service providers such as Xerox, IBM and Hewlett-Packard have hired independent companies such as Service 800 to design and administer in-depth research on client satisfaction …

Higher data transfer speed and video capability offers the potential to turn the ATM into a financial services center.

Listen to uGenius Vice President of Sales & Marketing Jeff Stott as he presents findings from two video banking consumer research studies conducted by Brigham Young University MBA teams in 2010 …

After nearly a 30-year partnership with one of NCR’s leading competitors, Extraco realized that in order to meet its self-service strategy, it would have to evaluate all options available in the …

The ATM channel represents a prime opportunity for financial institutions to market products and services to their customers.

Personalizing the ATM experience creates memorable brand differentiation and a high-tech image that appeals to the new generation of technologically-savvy customers.

Video banking allows a customer to speak to a bank representative from a video banking product, such as a self-service kiosk or an off-premises ATM. By giving consumers control, enhancing customer …

This paper explains ATM Transaction Analysis for capturing and presenting this data providing real-time status to help better understand ATM usage trends and provide better customer service.

Better ATM™ Services does not make ATMs, service ATMs, or sell ATMs. All we do is make your existing ATM better! By enabling the distribution of gift cards, incentives, pre-paid media and …

SERMEPA, a company providing technological, communications and R&D solutions to the payment industry, was interested in protecting its ATMs network new software platform through a flexible but …