Jan. 22, 2013
ATMs form the backbone of a retail banking infrastructure. Transactions emanating from a bank’s self-service and mobile banking channels have a wealth of information which can be mined for customer insight, enhancing customer service and increasing revenues with targeted cross-sell initiatives.
ESQ's work with some of the fastest-growing emerging banks around the world has thrown a refreshingly new light on how banks can leverage operations analytics and self-service business intelligence to transform their business.
ESQ takes a closer look at how they are innovating on the frontlines.