Technology Innovations for the Self-Service Channel

Sponsored by Diebold, Incorporated
Tags: Bank / Credit Union, Kiosks/Self-Service, Retail / Off-Premises
Sponsored by: Diebold, Incorporated
Type: White Paper
Overview | Download

While self-service financial transactions have been available through the automated teller machine (ATM) for decades, new innovations continue to be integrated into ATMs, resulting in enhanced operational efficiency, consumer experience and overall security. This paper by Diebold will review the latest ATM advancements and what each innovation will mean for financial institutions (FIs) and consumers in the future.

KEY TAKEAWAYS

  • New technology within the self-service channel offers improvements in operational efficiency, consumer experience and security
  • Virtualization and 4G LTE connectivity could make the deployment and maintenance of ATMs simpler than ever
  • Two-way video communications and terminal add-ons such as two-dimensional bar code scanners are yielding added functionality at the ATM
  • Authentication technologies like biometric scanners and contactless smart cards meana reduced chance of fraud at the self-service terminal