Financial Kiosks - transforming the customer experience in the bank branch
Sponsored by: NCR Financial Solutions
Type: White Paper
Overview|Download
In the current competitive market, it is vital for retail banks to find a way to reduce the cost of service provision whilst at the same time exceed customer expectations. As banks strive to find the correct balance, the time is now right to utilize the financial kiosk channel in the branch for transaction automation, effectively and efficiently moving banks into the future.
Customers have become used to self-service in all walks of life, be it with ATMs, self-service kiosk check-in for flights at airports or self-service check-out in the grocery store. Technology advances mean that the kiosk is now a robust channel providing the 24X7 availability demanded by banks and their customers.
Top results from NCR Financial Solutions
CMAC Arequipa Veridian Credit Union- An NCR Intelligent Deposit Case Study Metro Bank, UK An NCR Case Study
Achieving a Best-in-Class Self-Service Delivery Model Banque Saudi Fransi (BSF) An NCR SelfServ(TM) Case Study Top results from Bank / Credit Union
Case Study: Managed VPN vs Frame Relay in a 24 Store Franchise HDFC Bank - An NCR Case Study
Top 10 Reasons to Brand ATMs The MoneyPass Surcharge-Free ATM Network Gives 1st Mariner Bank Large-Institution Reach at Small-Institution Cost Remote Key Loading Revitalizes Legacy Terminals Top results from Multifunction ATMs
Bank to the Future Beyond the ATM
Deposit Automation: Remaking the Consumer Experience M&T Bank made its ATM network secure with Novell’s ZENworks
Prepaid Cards at the ATM 
