Four Top Trends in Self-Service for Banks
Sponsored by: Phoenix Interactive Design, Inc.
Type: White Paper
Overview | Download
Self-service devices not only dispense cash, but they also allow customers to perform a host of other functions, including balance inquiries, account transfers, envelope-free deposit, billpay and more. Developments in both hardware and software are driving a series of transformations in the self-service channel. This white paper will outline the top four trends currently affecting the self-service channel, including:
- Intelligent customer communication
- Streamlined workflow
- On-demand metrics
- Emerging role of social media in the self-service and all banking channels
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