Sugar River Savings Small Town Feel, Big Time Service
Sponsored by: Pendum
Type: Case Study
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The professionals at Sugar River Savings Bank know a sweet deal when they see one. The community financial institution based in Newport, N.H. had been looking for a solution to its ATM dilemma. Even with a limited ATM network, the relatively small bank couldn’t afford to devote internal staff to fixing complicated ATM problems. But the bank’s lean operating structure also meant it couldn’t waste time and money on hand-holding an ATM vendor.
That was ten years ago, when the bank was first introduced to Pendum (formerly EFMARK-Bantek). Pendum provided Sugar River with the right mix of experience, responsiveness, and affordability to maximize the performance of its ATM program without draining its resources. The rest is history.
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