Busy New York Bank Streamlined Processes with Automated Banking Solution

Tags: Bank Automation, Bank Security, Bill Payment Kiosks
Type: Case Study
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Burroughs Payment Systems helps Bridgehampton National Bank increase efficiency, accuracy and branch security with cash recyclers.

Bridgehampton National Bank (BNB) has many high-traffic branches. As a result, managing customer volume was becoming difficult. During peak times, teller lines and customer wait time were increasing while the costs associated with cash handling were skyrocketing. With continued expansion, including several new branches opening in 2010 and 2011, bank officials wanted to streamline cash management to improve customer service, efficiency,accuracy and security.