White Papers, Case Studies & Webinars


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Why you should consider refurbishing old ATMs

This white paper explains very good business and environmental reasons why Independent ATM Deployers (IADs) should consider alternatives to replacing their older ATMs with new equipment.

Type: White Paper

Sponsor: Triton


Mobile Money and Mobile Financial Services @ ATM Networks: The Role of ATM Networks in the “Mobile First” World

This white paper examines the opportunities for financial institutions (FIs) and mobile network operators (MNOs) to generate new revenue streams in the “mobile first” environment, which is becoming a reality in developed and emerging markets.

Type: White Paper

Sponsor: Wincor Nixdorf International


WEBINAR: Security and the Internet of Things in a self-service banking environment

More and more banks are looking to introduce the Internet of Things, Bring Your Own Device and Smart Wearables into their self-service environments.But Are they really aware of — or prepared for — the potential security risk to themselves and their customers?

Type: Webinar

Sponsor: Wincor Nixdorf International


It’s Not Just About ATM Availability. It’s About the Customer.

It’s no longer good enough just to ensure a high level of ATM availability such as 98-99 percent. In today’s era of high volumes of self-service transactions, new metrics apply.

Type: White Paper

Sponsor: Fiserv


EMV at the ATM: The race to compliance

This report is intended to educate U.S.-based ATM deployers about the EMV migration process.

Type: Guide

Sponsor: Triton


WEBINAR: Clearing the Path for Branch Transformation: 3 management tactics to succeed

Join ATM Marketplace, NCR and INETCO for a webinar that shows you a clear path to successful branch transformation, and that helps you identify the tools needed for smooth and seamless operation of a multi-touch digital branch network.

Type: Webinar

Sponsor: INETCO Systems Limited


Transforming the Bank Customer Experience for the Digital Revolution

Millennials and other digitally minded consumers are forcing FIs to rethink the way they do business. These consumers want to bank when and how it suits them, and they expect seamless integration between their FIs’ channels.

Type: White Paper

Sponsor: FIS Global


Why EMV-compliant ATMs Need Anti-skimming Technology

Although the chip on an EMV card can’t be cloned, EMV cards will remain vulnerable to skimming as long as they contain magnetic stripes. So, as part of their migration to EMV, ATM deployers need to install EMV-compliant card readers that contain anti-skimming technology.

Type: White Paper

Sponsor: Triton


WEBINAR: Smarter ATM testing methods for smaller QA teams (US/Europe)

Join us for a webinar specifically for ATM operators who have limited QA resources and want to get the most out of their existing ATM testing infrastructure. Presenter Colin Fraser will explain how you can implement a methodology that fits the needs of small to medium-size ATM operators

Type: Webinar

Sponsor: FIS


WEBINAR: Smarter ATM testing methods for smaller QA teams (AEDT)

Join us for a webinar specifically for ATM operators who have limited QA resources and want to get the most out of their existing ATM testing infrastructure. Presenter Chris Milne will explain how you can implement a methodology that fits the needs of small to medium-size ATM operators

Type: Webinar

Sponsor: FIS


WEBINAR: Interest rates are low: Why cash management?

An interactive webinar with Wincor Nixdorf specialists for a discussion of how — even in a low-interest environment — cash recycling drive cost out of the cash-delivery channel and maximize its availability.

Type: Webinar

Sponsor: Wincor Nixdorf International


Time to Rethink ATM Management and Monitoring

Moving from Legacy Platforms to an Integrated Multivendor Solution

Type: White Paper

Sponsor: ESQ


ATM Fraud and Security 101

This report explains key ATM fraud and security risks such as skimming, physical attack, malware and cyberattack. It also provides guidance on ATM security best practices and industry requirements, such as EMV and PCI DSS.

Type: Special Report

Sponsor: ATMmarketplace.com


ATM Monitoring Technology for Omnichannel Banking Systems

This report examines how FIs use their existing ATM monitoring and management platform, as well as how they might integrate ATM monitoring technology into an omnichannel environment.

Type: Guide

Sponsor: Auriga


WEBINAR: Exploring the Omnichannel Impact - A panel discussion about changes in ATM and self-service management

Financial institutions have growing ambitions when it comes to the omnichannel customer experience. But what does this really mean for the self-service world? Join our panel of industry analysts and specialists for a lively 45-minute discussion

Type: Webinar

Sponsor: INETCO Systems Limited


2015 ATM and Self-Service Software Trends

In its eighth installment, the "ATM and Self-Service Software Trends 2015" guide moves in an exciting new direction by focusing keenly on the survey responses from industry insiders to provide financial institutions with a comprehensive industry forecast.

Type: Guide

Sponsor: KAL ATM Software


Bitcoin ATMs 101

Bitcoin ATMs and vending kiosks provide an efficient and secure way for people to buy and sell bitcoins without having to use bitcoin exchanges, which face threats such as hacking and fraud.

Type: Guide

Sponsor: ATMmarketplace


Minimize Threats with a Private Wireless Leased Line

Although wireless connectivity is increasingly being used to transmit personal and cardholder data, moving that data across the public internet can pose a host of risks.

Type: White Paper

Sponsor: ATMmarketplace.com


WEBINAR: How ATM software will empower the evolving branch

In a one-hour webinar Steve Hensley from KAL will present key findings from the 2015 edition of the software trends guide. You'll learn what industry leaders consider the most urgent issues and important innovations in ATM software today.

Type: Webinar

Sponsor: KAL ATM Software


NCR Interactive Teller Machines Drive Efficiency and Cost-savings

Remote tellers allow banks to serve more customers during longer hours, without increasing costs.

Type: Case Study

Sponsor: Columbus Data Services


ATM Cash Management 101

Optimizing their ATM cash management provides FIs and IADs with significant opportunities to generate savings.

Type: Guide

Sponsor: Cash Connect


Squadle and Triton Partnership Provides Easy Access to Essential Data for Restaurants

Retail and restaurant managers will see clear benefits to the simplification of data access.

Type: Case Study

Sponsor: Triton


Webinar: The ROI of Transaction Visibility - A Case Study

In this webinar, Paul Grieve, the Technical Infrastructure Manager for a global payment and credit card service provider, will share his story about managing a Postilion Active/Active payments architecture and gaining end-to-end visibility into customer transactions.

Type: Webinar

Sponsor: INETCO Systems Limited


WEBINAR: Attract and Retain Valuable Accounts with Mobile Card Services

Mobile services can help your institution attract millennials’ accounts and keep account holders who move out of footprint. This webinar will show you that it’s easier and more cost effective than you might realize to offer these services.

Type: Webinar

Sponsor: Elan Financial Services


ATM Future Trends 2015

In the 2015 ATM Future Trends report we surveyed over 300 ATM and banking industry executives on a wide array of topics, from industry trends to threats and opportunities that loom on the horizon. In addition, we have consumer input from the U.S. and India on current and future ATM and banking trends.

Type: Guide

Sponsor: ATMmarketplace.com


Webinar: ATM card fraud prevention – achieving maximum security and convenience

This webinar discusses a practical approach to achieving the right balance between maximum security, availability and customer convenience.

Type: Webinar

Sponsor: TMD Security GMBH


Webinar: ATM security - Using the 'onion model' to repel software attacks

This webinar will introduce a multilayered 'onion model' approach to software security. This model ensures that if one security layer fails, others will take over to shield and secure your organization's critical assets, including customer data and proprietary information.

Type: Webinar

Sponsor: Wincor Nixdorf International


ProFlex4: The Fastest Way to an Omnichannel Customer Experience

Consumers have come to expect an enhanced user experience at the ATM.

Type: White Paper

Sponsor: Wincor Nixdorf International


Intelligent Deposit Machines: Faster Cash Collection and Management

Intelligent Deposit Machines enable banks and CITs to provide a better user experience and efficient cash collection.

Type: White Paper

Sponsor: GRG Banking Equipment (HK) Co., Ltd


ATM - Mobile Integration Guide: Strategies for Successful Omnichannel Banking

This guide examines how banks are developing cross-channel strategies linking their ATMs with their mobile channels, their branches and Internet banking.

Type: Guide

Sponsor: Auriga


Accelerating Branch Transformation with Integrated ATM Life Cycle Management

Banks need to modernize their ATM operations management technology to accelerate the transformation of their self-service channels and deliver the quality of service and reliability customers expect in the new era of omni-channel banking.

Type: White Paper

Sponsor: ESQ


Why Banks Should Move to Multivendor ATM Software

Consistency, simplicity and savings are all critical factors in choosing ATM software.

Type: White Paper

Sponsor: Elan Financial Services


Repair, Refurb, Trade or Replace Aging ATMs?

The critical points in deciding how to proceed with the older ATMs in your fleet.

Type: White Paper

Sponsor: Triton


ATM Monitoring and Management: Maximizing Uptime and Minimizing Costs

ATM downtime means revenue lost. A monitoring and security solution helps deployers avoid unnecessary losses.

Type: White Paper

Sponsor: Wincor Nixdorf International


How Banks Benefit from Using an ATM Managed Services Provider

ATM managed services provide you with total control and visibility into the cost, status and reliability of your ATM network.

Type: White Paper

Sponsor: Elan Financial Services


Best Practices for EMV Migration

Deadlines are looming for U.S. migration to the EMV payment card security standard, and ATM deployers need to start their planning and implementation process now.

Type: White Paper

Sponsor: National Cash Systems


ATM Fraud Prevention

With criminal syndicates increasingly targeting ATMs, the need for greater data security has become more apparent than ever.

Type: White Paper

Sponsor: National Cash Systems


The Benefits of a Partner Who Uses a Closed Operating System

Minimize unbudgeted ATM expenses by viewing software upgrades through a new window.

Type: White Paper

Sponsor: Triton


2014 ATM Software Trends and Analysis

ATMs and other self-service devices are changing the face of banking. In the seventh edition of the annual survey, learn what the industry thinks about current trends and future expectations of ATM software.

Type: Guide

Sponsor: KAL ATM Software


Webinar: ATM Software Trends and Essentials

Changes in the financial world are slow to occur. Economic uncertainty and new technology can accelerate change, but when it comes to the interaction between a bank and its customers, one thing is constant - the ATM remains the bank’s key transaction delivery channel.

Type: Webinar

Sponsor: KAL ATM Software


Video Teller Machines (VTMs) as a Bank Branch Alternative

Video teller machines allow banks to deliver personal service without the need for a physical branch.

Type: White Paper

Sponsor: GRG Banking Equipment (HK) Co., Ltd


Why Banks and Credit Unions Should Outsource Their ATM Back-Office

ATM program management is costly and complicated, yet it isn't a core business for financial institutions that deploy ATMs as part of their customer satisfaction strategy. Banks and credit unions can achieve significant savings and efficiencies by outsourcing their ATM back-office activities.

Type: White Paper

Sponsor: Cash Connect


3 Reasons ATM Vendors Should Branch Out into Custom Manufacturing

ATM companies are poised to expand their businesses and generate more revenue.

Type: White Paper

Sponsor: Triton


3 Factors in Educating Merchants about ATM Interchange Fee Reductions

To retain the loyalty of ATM affiliates and merchants, education is key.

Type: White Paper

Sponsor: National Cash Systems


Patient Education via Digital Screens

New health care rules mean doctors are likely to find themselves with less and less time to spend with patients, opening an opportunity for digital technology to fill the gap.

Type: White Paper

Sponsor: Codigo


Webinar: Life beyond Microsoft's April 8 XP support deadline

Today, more than 90 percent of the world’s ATMs still run Microsoft XP, and it’s been widely reported that less than 15 percent of ATMs will be upgraded to Windows 7 before the XP support cutoff date of April 8, 2014.

Type: Webinar

Sponsor: Wincor Nixdorf International


Solidifying Financial Relationships Between Businesses and Banks

VersaSafe gives State Bank an edge in Georgia's commercial banking market.

Type: Case Study

Sponsor: Triton


Webinar: The Roadmap for ATM Migration to Windows 7

Microsoft plans to end support of Windows XP on April 8, 2014. After this date, the software company will no longer provide security updates and patches for Windows XP, creating an uncertain environment for ATM security.

Type: Webinar

Sponsor: KAL ATM Software


Financial Institutions See Savings from Surcharge-Free ATM Network Membership

Surcharge-free ATM networks save banks and credit unions the cost of rebates for their cardholders' foreign ATM transactions.

Type: White Paper

Sponsor: Elan Financial Services


Bank Fraud Protection: Staying One Step Ahead of the Fraudsters

As fraud becomes a more complex and widespread problem, banks must find more proactive means to defeat criminals and protect customers.

Type: White Paper

Sponsor: ESQ


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