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Home / White Papers / uGenius Technology
Video Banking: Bridging the Gap in Customer Service Although consumers have embraced technological advances in banking, they still desire the efficiency and assurance provided by interaction with bank staff. Video banking combines the best of self-service with personal service.
Tags: Advertising / CRM, Bank / Credit Union, Monitors and Touchscreens
Type: White Paper
Sponsored by: uGenius Technology Video Banking and the Future of the ATM Industry Video banking allows a customer to speak to a bank representative from a video banking product, such as a self-service kiosk or an off-premises ATM. By giving consumers control, enhancing customer service and expanding the reach of financial institutions into new markets, video banking is the next channel for financial service delivery, one that builds the existing ATM networks.
Tags: Bank / Credit Union, Bank Automation, Kiosks / Self-Service, Multifunction ATMs, Networking / Connectivity, Retail / Off-Premise, Trends / Statistics
Type: Guide
Sponsored by: uGenius Technology Video: uGenius Personal Teller System
Coastal Federal Credit Union as a case study. Learn first-hand the affects of the uGenius Personal Teller System on members, employees & management.
Tags: Bank Automation
Type: Case Study
Sponsored by: uGenius Technology 2009 ATM Future Trends Report: Executive Summary Building on the success of its widely popular ATM Future Trends 2004 report, ATM Marketplace, this time with the help of ATMIA, is preparing its five-year-prediction update, ATM Future Trends 2009. Download of the Executive Summary is available now.
Tags: Associations / Conferences, ATM History, Trends / Statistics
Type: Research
Sponsored by: uGenius Technology Showing (1 - 4) of 4
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