Customizing the ATM user experience

KAL talks about how banks can customize their ATM network to personalize the customer's experience and treat them as individuals - just the way they want you to.

Tags: KAL

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  • What to expect from the CFPB on ATM overdraft in 2014

    A "Front Page Focus" panel at the ATM & Mobile Executive Summit prognosticates on coming regulatory activity surrounding overdraft protection. Panelists include Kurt Helwig, CEO of the …
  • Q&A on real-time ATM overdraft notification

    Issues to deal with include small screen size, multiple messages to and from the host system, and other operational challenges that threaten to slow down merchant checkout lines. (From a "Front …
  • Durbin's "limbo" effect on EMV

    "When you're looking at having every bank in the country potentially having to reissue debit cards and change their whole debit card structure ... to then think about introducing EMV at the …
  • Is Durbin heading to the Supreme Court?

    Attorney Lynne Barr and Joe Samuel of First Data analyze the probable paths resulting from Judge Leon's ruling on the Durbin Amendment. (From a "Front Page Focus" panel at the ATM & …
  • Kenya: The star of channel convergence

    While Kenya's success with mobile payment and ATM convergence hasn't been easily replicated in other countries, the model has paved the way for mass migration of unbanked people into the world's …
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