ATMIA updates business efficiency guide, launches new Web portal

A revised ATM Business Efficiency manual and accompanying online resource lay the foundation for the organization's Business Empowerment Program.

FEATURES


ATM stories that caught readers' attention in November

Apple Pay, cybercrime and self-service innovation were top-of-mind in the ATM industry over the last month. But reader interest wandered over to low-tech topics, as well.

New payments players must fight their way through space junk

The payments ecosystem is much like space: It's difficult to get to; it's uninhabitable unless you're properly equipped; and it exists in a vacuum.

Consumers still prefer mix of banking channels

Although the Internet remains consumers' top channel for banking, others — including ATMs and the branch — are regaining ground.

Mobile employees boost productivity — and risk

One-third of the participants in a recent study said their company doesn't have a mobile security program; of the two-thirds that do have a program, 75 percent of respondents said security is lax.

Transforming self service: 'It's not a short journey'

A panel of first movers in ATM innovation and branch transformation share some of the learnings they've acquired along the way.

Mobile no longer an 'alternative' channel for FIs

When TEB bank of Turkey introduced transaction prestaging via mobile, it drove customer traffic from the branch to the ATM, reducing the burden on staff and creating a competitive advantage for the FI.

Virtual currencies: Bitcoin and beyond [infographic]

Bitcoin claims most of the headlines, but literally hundreds of other virtual currencies are vying for attention, as well.

At BAI Retail Delivery: Redirecting traffic at the branch

In an omnichannel banking session, panelists discussed universal bankers and pods, migrating transactions to self-service devices, and making customers feel comfortable with it all.

EMV chip-and-signature: The mirage of protection

Without a holistic approach to user and transaction verification we're only presenting an appearance of protection — one that will vanish when tested by sophisticated cybercrooks.

Q3 a win (mostly) for ATM industry heavyweights

IADs Cardtronics and Euronet churned out double-digit revenue increases; Diebold continued its turnaround; NCR grew revenues, but missed expectations.

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NEWS


Global ATM market expected to approach $22B by 2020

The global ATM market will expand at a compound annual growth rate of 7.6 percent between 2014 and 2020, a new study reports.

Predictive services net 32K hours of additional uptime for Akbank ATMs

The NCR technology has helped the Turkish bank achieve a 10 percent increase in first-visit resolution of ATM issues, the company says.

US has greatest commitment to cybersecurity, global index reveals

The Global Cybersecurity Index ranks Canada second for highest national commitment to cybersecurity, followed by Australia, Malaysia, and Oman.

Report: Technologies and trends shaping walk-in bill payment

The report provides a perspective on walk-in bill payment market transactions, dollar volume, and revenue, and highlights changing trends.

Hyosung poll finds half of respondents engaged in branch transformation

Banks are investing in advanced technology to reduce costs, increase sales and promote client satisfaction, the ATM-maker says.

Highly targeted malware attacks a growing trend, Kaspersky says

A smaller-than-usual year-over-year increase in malicious files doesn't mean criminals are slacking off — it means they're becoming more selective with their attacks.

Resumption of ATM fees drives Nigerians to other channels

ATM transaction has volume declined by approximately 9.6 percent since the reinstatement of charges, according to figures from the nation's central bank.

The paper check: One step closer to extinction?

VerifyValid Mobile Checkbook lets businesses and consumers write, approve, sign, receive and deposit checks directly from their Android-based mobile device.

KAL clocks fastest-ever ATM transaction times in German tests

In tests on machines from three major ATM makers, KAL achieved the fastest times ever recorded — beating even the manufacturers' own transaction times.

2015 to be a high-stakes year for ATM attacks, Kaspersky predicts

'The next stage will see attackers compromising the networks of banks and using that level of access to manipulate [ATMs] in real time,' a security expert predicts.

EAST publishes European ATM crime stats in third 2014 update

ATM fraud losses continue to migrate from EMV-enabled areas in Europe to non-EMV countries — and the bulk of them continue to occur in the US.

Real time payments coming soon ... or not?

A new report from Mercator Advisory Group considers opportunities in real-time payments for US service vendors and financial institutions.

6-year-olds with smartphones? That's what Ericsson predicts

Yes, you read that right. What's more, the mobile network provider predicts that units will exceed 6.1 billion by 2020.

HP study investigates trends in electronic payment methods

Of 634 IT professionals surveyed, nearly half said virtual currencies will be widely used within in five years, and that they eventually will overtake paper currencies.

Asia-Pacific takes over No. 1 spot as largest EFTPOS region

New research from London-based strategic research and consulting firm RBR shows that the installed base of EFTPOS terminals in the Asia-Pacific region expanded by 30 percent in 2013, putting the region in first place ahead of North America, which grew...

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What trends will affect the ATM industry over the next one, five or ten years? Find out in this Research Center dedicated to ATM trends and statistics.