Report: Mobile accounts for 25 percent of online transactions in Q4 2014

The holiday shopping season accounted for the majority of such transactions.

FEATURES


Where will payments be in 10 years?

If the last 10 years has taught us anything, it's that disruptive technologies can shift the course of events in a way few would expect.

New payments players must fight their way through space junk

The payments ecosystem is much like space: It's difficult to get to; it's uninhabitable unless you're properly equipped; and it exists in a vacuum.

ATMs lose their charm in Chile

The current ATM availability crisis and exchange of public blows highlight the essential nature of ATMs in today's payment ecosystem.

ATM stories that caught readers' attention in November

Apple Pay, cybercrime and self-service innovation were top-of-mind in the ATM industry over the last month. But reader interest wandered over to low-tech topics, as well.

Consumers still prefer mix of banking channels

Although the Internet remains consumers' top channel for banking, others — including ATMs and the branch — are regaining ground.

Mobile employees boost productivity — and risk

One-third of the participants in a recent study said their company doesn't have a mobile security program; of the two-thirds that do have a program, 75 percent of respondents said security is lax.

Transforming self service: 'It's not a short journey'

A panel of first movers in ATM innovation and branch transformation share some of the learnings they've acquired along the way.

Mobile no longer an 'alternative' channel for FIs

When TEB bank of Turkey introduced transaction prestaging via mobile, it drove customer traffic from the branch to the ATM, reducing the burden on staff and creating a competitive advantage for the FI.

Virtual currencies: Bitcoin and beyond [infographic]

Bitcoin claims most of the headlines, but literally hundreds of other virtual currencies are vying for attention, as well.

At BAI Retail Delivery: Redirecting traffic at the branch

In an omnichannel banking session, panelists discussed universal bankers and pods, migrating transactions to self-service devices, and making customers feel comfortable with it all.

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NEWS


For better or worse, researchers forecast 'a year to remember' in payments and banking

A free outlook series from Mercator Advisory Group looks at converging trends in US EMV deployment, omnichannel delivery, and mobile payments.

Bottomline acquires cyberfraud solutions provider Intellinx

Intellinx solutions monitor, replay, and analyze user behavior across multiple channels, and instantly flag and stop suspicious activity, the company says.

Co-op breaks 3B benchmark in member payment transactions

The company also broke its previous records for volume-per-second, -minute, -hour, and -day on Dec. 24, 2014.

RBR study finds 'significant' potential for contactless in Europe

But to achieve wider acceptance, the technology must overcome the expense of POS terminal upgrades — and the persistent popularity of cash.

Number of cyberattacks on retailers drops by half, but hit more victims per incident

Criminals still stole more than 61 million customer records in 2014, despite taking off two of the biggest shopping days.

Mercator offers 2015 payments, banking outlooks for free download

The research and consulting firm offers insights into trends and themes that will shape the payments and banking industries in the coming year.

FCU plans to bypass ATM cards with help from facial recognition tech

Baltimore, Maryland-based Securityplus Federal Credit Union will introduce a new biometric ATM this month that lets members authenticate themselves via facial recognition.

ATMIA updates business efficiency guide, launches new Web portal

A revised ATM Business Efficiency manual and accompanying online resource lay the foundation for the organization's Business Empowerment Program.

Global ATM market expected to approach $22B by 2020

The global ATM market will expand at a compound annual growth rate of 7.6 percent between 2014 and 2020, a new study reports.

Predictive services net 32K hours of additional uptime for Akbank ATMs

The NCR technology has helped the Turkish bank achieve a 10 percent increase in first-visit resolution of ATM issues, the company says.

US has greatest commitment to cybersecurity, global index reveals

The Global Cybersecurity Index ranks Canada second for highest national commitment to cybersecurity, followed by Australia, Malaysia, and Oman.

Report: Technologies and trends shaping walk-in bill payment

The report provides a perspective on walk-in bill payment market transactions, dollar volume, and revenue, and highlights changing trends.

Hyosung poll finds half of respondents engaged in branch transformation

Banks are investing in advanced technology to reduce costs, increase sales and promote client satisfaction, the ATM-maker says.

Highly targeted malware attacks a growing trend, Kaspersky says

A smaller-than-usual year-over-year increase in malicious files doesn't mean criminals are slacking off — it means they're becoming more selective with their attacks.

Resumption of ATM fees drives Nigerians to other channels

ATM transaction has volume declined by approximately 9.6 percent since the reinstatement of charges, according to figures from the nation's central bank.

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What trends will affect the ATM industry over the next one, five or ten years? Find out in this Research Center dedicated to ATM trends and statistics.