The ATM remains in third place among customers' favorite banking channels, but it achieved a stronger showing in 2013 (14 percent), compared with 2012 (11 percent).
The new report finds that, in many markets, added functionality at the ATM has made it a hub for self-service and assisted-service banking.
When it comes to protecting their personal and financial information online, consumers just might be their own worst enemy.
The total dollar volume loaded through card malls grew 19 percent in 2013, and new research says growth will continue.
A short survey asks whether the industry should migrate ATMs to a new Microsoft OS in 2020 ... or find a better alternative.
Austin and Beccy Craig, who star in a new documentary about Bitcoin, were the first customers to pay with the digital currency.
Estimates from nine major banks in the Payments Security Task Force indicate significant momentum behind the adoption of EMV-enabled chip cards in the US, Visa says.
The dominance of charge purchases reflects consumers' preference for credit when it comes to big ticket purchases like air travel and hotels.
Diebold will assist Bankia, one of Spain's largest banks, to reduce the complexity of managing its multivendor fleet of ATMs.
A new Mercator research note explores factors influencing the willingness, motivation and speed of payments players in implementing EMV technology.
Mike Lee has published a second book about the future, in which he aims to provide leaders with a model for identifying the structures that will determine the future.
FICO's latest European card fraud map shows losses from 2006–2013 for 19 countries, and across five categories, including counterfeit fraud, stolen card, and ID theft.
EMV migration in the U.S. and the increasing adoption of contactless payments in Europe are also growth factors, says new data from ABI Research.
A monthly poll finds that 68 percent of banks are upping the budget for the mobile channel and 28 percent are striving to offer customers an omnichannel experience.
The iPhone 5s seems to have pushed along a major shift in consumer attitudes toward biometrics. One study finds that almost 80 percent of Brits are ready to ditch PINs in favor of fingerprint ID.