Real time payments coming soon ... or not?

A new report from Mercator Advisory Group considers opportunities in real-time payments for US service vendors and financial institutions.

FEATURES


At BAI Retail Delivery: Redirecting traffic at the branch

In an omnichannel banking session, panelists discussed universal bankers and pods, migrating transactions to self-service devices, and making customers feel comfortable with it all.

EMV chip-and-signature: The mirage of protection

Without a holistic approach to user and transaction verification we're only presenting an appearance of protection — one that will vanish when tested by sophisticated cybercrooks.

Q3 a win (mostly) for ATM industry heavyweights

IADs Cardtronics and Euronet churned out double-digit revenue increases; Diebold continued its turnaround; NCR grew revenues, but missed expectations.

Two merchants pull the plug on NFC (and Apple Pay) as MCX looms

CVS and Rite Aid turned off NFC support last week, raising the ire of Apple supporters who vowed to take their business to Walgreens.

Using cash for small purchases shows a consumer's age

A recent study found that consumers under age 30 are much more likely to use plastic even to pay for purchases under $5.

New guide offers a comprehensive view of ATM and mobile integration

The free downloadable publication includes 53 pages of survey results, case studies and interviews with innovators in the areas of ATM and mobile channel integration and branch reinvention.

More relevant than ever: The changing face of the ATM

Financial institutions are investing more in high-tech features that appeal to cash-carrying millennials, and that's a great opportunity for IADs.

The ATM industry: Bound for ... where?

Industry experts fielded questions at PayThink 2014 in a session dedicated to sussing out the future of the ATM.

Hyosung changes the conversation about branch transformation

This week, Hyosung introduced its new assisted self-service solution for outside-the-branch transformation — the video teller-enabled MX7800i.

Apple Pay: A short-term plan for 500 banks?

Costs associated with the Apple partnership might accelerate financial institutions' plans to release their own mobile wallets — perhaps even with some help from merchants.

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NEWS


6-year-olds with smartphones? That's what Ericsson predicts

Yes, you read that right. What's more, the mobile network provider predicts that units will exceed 6.1 billion by 2020.

HP study investigates trends in electronic payment methods

Of 634 IT professionals surveyed, nearly half said virtual currencies will be widely used within in five years, and that they eventually will overtake paper currencies.

Asia-Pacific takes over No. 1 spot as largest EFTPOS region

New research from London-based strategic research and consulting firm RBR shows that the installed base of EFTPOS terminals in the Asia-Pacific region expanded by 30 percent in 2013, putting the region in first place ahead of North America, which grew...

5th annual survey asks US IADs to air their concerns

The 5th annual study seeks to identify and address US IADs' most pressing concerns in the areas of government legislation, regulatory compliance and competitive challenges.

Card issuers pick up the pace of EMV promotion

Mentions of EMV charted a dramatic increase from 3 percent of estimated direct mail acquisition pieces in Q1 2014 to more than 33 percent in Q3, one monitoring company says.

Fraud-fighting measures working in UK, FICO says

Losses from card-not-present fraud increased, but so did the number of card transactions, leaving the overall rate unchanged, the company said.

Study: Mobile transaction users to top 2B by 2017

The consumption of services such as banking, money transfer, as well as purchases of goods and services via mobile device is surging, Juniper Research says.

Report notes rising consumer demand for new debit services

One of the top items on consumers' wish list is enhanced security — and it's important enough that many are willing to pay for it.

15 frightening ways Americans endanger their financial data

Are consumers careless about protecting their personal data — or are they simply convinced that nothing they do will make a difference?

Phoenix Xpression seeks to transform branch transformation

The company's new software offering promises to migrate the experience — not just the transaction.

Oregon CU uses technology to turn branches into resource centers

Rivermark Community Credit Union is linking physical and online banking to make its member experience faster, easier and more convenient.

Ohio Valley Bank, Hyosung create transformed model for new branch

The community bank will implement video banking and other technologies in order to streamline daily branch operations and place additional focus on the customer.

Glory seeks to counter customers' frustration with self-service technologies

The company's newly introduced TellerInfinity device allows the customer to choose how tellers support their transaction.

New report outlines effective mobile strategies for FIs

Mobile banking capabilities are joining ATM and branch location as important factors in consumers' choice of a financial institution, research shows.

BOC revolutionizes branch banking with VTMs, big data, mobile solutions

Bank of China partnered with IBM to introduce a customer-centric, tech-driven experience that responds to changing consumer needs.

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What trends will affect the ATM industry over the next one, five or ten years? Find out in this Research Center dedicated to ATM trends and statistics.