RBR report: Glory owns largest share of teller assist market

In the research firm's biannual report on current TAU deployments around the world, Glory gets the ... er, glory.

FEATURES


Consumers looking to be their own fraud protection advocates

Nearly two-thirds of American consumers say they would use a service that sends them an email or text when suspicious activity occurs on their payment card.

Time to talk about 'Things' …

The Internet of Things will bring a deluge of Big Data; will it be 'TMI' for payments processors looking to use defined behaviors as a means of validating identity?

ATMs: Cash is simply not enough

All those customers doing very little at ATMs besides getting cash are a wasted opportunity — and it's long past time to do something about it.

Disrupting banking's disruptors with mobile card services

FIs are learning that taking a value-added approach to the mobile channel can help dial up customer engagement and stickiness.

How an ATM processor mined transaction data to increase profitability

A March 31 webinar will explain how one payment processor used end-to-end transaction visibility to extract greater returns from its network.

For retail bankers, the song remains the same ...

But with so many external forces at work — from regulators, networks, technology providers and consumers — the words take on a new meaning.

Cutting-edge ATMs are cutting costs at the branch

Adding more teller-like functions at the ATM has allowed FIs to meet the needs of more customers while reducing branch operating costs.

The Feb. Five: ATM news that rated with readers

A new thin client system from NCR offers a solution to the plague of ATM 'cash-out' or 'jackpotting.' Meanwhile bitcoin is sorting out a plague of terrorists using it as a funding source.

USPS pushes 'collaboration' with FIs

A Pew study showed that most consumers are indifferent to the idea, but 64 percent of those in the target market (i.e., the un- and underbanked) favor it.

In a new video, real-life stories underscore the importance of cash

The animated short from ATMIA tells 10 true (and embarrassing and heartwarming and cautionary) tales about times when cash saved the day — or would have.

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NEWS


Study: New cyberthreats come in old packages

A Verizon report says that cyberattacks are increasingly sophisticated, but they're still carried out using the same old delivery techniques — phishing and hacking. Will we ever learn?

Community FIs counting down the hours to Apple Watch launch

Maluzai Software is working with eight community FIs to offer its SmartwearApps to mobile banking customers who plan to strap on an Apple Watch when it becomes available on the 24th.

SBI aims to increase ATM count by 8K new machines

Half of the new machines will feature cash recycling capability, according to a State Bank of India executive.

EAST cases out ATM crime stats in 2014 full-year report

Though ATM fraud incidents fell by more than a quarter for the year, a reduction in losses did not follow — in fact, the cost of ATM-related crime rose by double digits.

Study: ATM fees on the rise for prepaid debit cards

Fees for withdrawals, balance inquiries and declined ATM transactions are more likely to have increased than decreased in the past year, a bankrate.com study says.

Digital Insight brings mobile banking to Android Wear smartwatch

Wright-Patt Credit Union members who own an Android Wear watch can now check account balances with a flick of the wrist.

Networld Media publisher named among 'Top Women in Media' in Folio: awards

The annual list includes publishing executives who have 'fearlessly moved their brands, teams and companies in new directions,' according to the sponsor.

Fee-free ATMs on the rise in the UK

A government program that allows tax relief to business owners who offer fee-free ATMs appears to be working.

Financial pros have faith in EMV

New research indicates a high level of confidence in EMV technology as a weapon in the fight against credit and debit card fraud.

New study sizes up bill payment methods

Cash constitutes just 8 percent of bill payments, but still leads credit and mobile; checks are now a distant second to online payments.

Study: As self-service banking rises, teller displacement begins

A new study finds that consumers increasingly prefer to make self-service deposits as opposed to paying a visit to the teller.

Study finds 330 million payment cards 'in the clear'

More than 6 in 10 businesses store unencrypted cardholder data, SecurityMetrics says.

Haven't taken the 2015 software trends survey yet? There's still time

Survey sponsors are asking banks of all sizes to share their thoughts and insights on emerging trends in ATM and self-service software.

Study: 'Teller Automation and Branch Transformation 2015'

A new report from RBR examines the different approaches financial institutions are taking to the task of branch transformation.

BECU licenses Inetco big data solution for on-demand member analytics

The self-service analytics solution will allow the credit union to see who is using which ATMs, what transactions they perform, and the quality of service received.

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What trends will affect the ATM industry over the next one, five or ten years? Find out in this Research Center dedicated to ATM trends and statistics.