ABA intros universal banker training certificate

The program reflects the growth of the self-service branch and the transition from teller service to single-contact banking assistance.

FEATURES


IADs must improvise to survive: How DCC can help boost revenues

Shrinking interchange, increased competition and growing operational expenses have taken a toll on ATM profitability. But advances in technology can help IADs claw back some of those losses.

Will smart cards leapfrog mobile?

The ability to securely download apps to a consumer's smart card has been demonstrated. But why is this important to a market that is already moving toward mobile payment?

Fed study finds that ATM, debit might be safer than credit cards

In 2012, PIN debit card transactions - including both purchases and ATM cash withdrawals - had the lowest fraud rates among general-purpose cards by both number and value.

For ATM providers, mobile signals new opportunity

Mobile has changed the average ATM user’s needs, preferences and expectations, and these behaviors can mean new opportunities for ATM providers.

Connect Mobile Innovation Summit to delve into the evolving impact of mobile

The two-day event aims to cut through the hype around mobile technology and help brands understand how to use the channel to boost customer engagement and loyalty.

'Solid': NCR and Diebold report positive Q2 revenues

In separate earnings calls, CEOs of both NCR and Diebold chose the same term to describe their quarterly revenues, up 8 and 3.7 percent respectively.

Malware can hide in the most obvious places

In a New York Times online report, one security expert said that third-party leaks might account for 70 percent of data breaches - and from the least suspected vendors, at that.

Cash is half of the US payments pie

Those who prefer cash use cash. Those who prefer cards use cash. In short, everyone uses cash, according to the new Fed study 'Consumer Preferences and the Use of Cash.'

Fed study fills in the numbers for ATM transaction volumes and values

A study by the US Federal Reserve indicates that Americans are making fewer trips to the ATM, but taking out (or depositing) more cash when they do stop by.

The 'cashless street': useful experiment or shameless PR stunt?

Who benefited from the one-day, cash-free tryout in a Manchester, UK, shopping district? We can give you a hint: It wasn't the customers or the merchants.

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NEWS


Number of consumers who prefer ATMs over other banking channels rises in 2013, ABA says

The ATM remains in third place among customers' favorite banking channels, but it achieved a stronger showing in 2013 (14 percent), compared with 2012 (11 percent).

Mercator issues ATM market benchmark report for 2014

The new report finds that, in many markets, added functionality at the ATM has made it a hub for self-service and assisted-service banking.

Kaspersky study finds consumers nonchalant about data security

When it comes to protecting their personal and financial information online, consumers just might be their own worst enemy.

Research: 'Card malls' should be part of prepaid distribution strategy

The total dollar volume loaded through card malls grew 19 percent in 2013, and new research says growth will continue.

Should the ATM industry stay with Microsoft OS? Take the survey

A short survey asks whether the industry should migrate ATMs to a new Microsoft OS in 2020 ... or find a better alternative.

Dish Network officially accepts its first Bitcoin payment

Austin and Beccy Craig, who star in a new documentary about Bitcoin, were the first customers to pay with the digital currency.

Group forecasts issuance of 575 million chip cards in US by end of 2015

Estimates from nine major banks in the Payments Security Task Force indicate significant momentum behind the adoption of EMV-enabled chip cards in the US, Visa says.

First Data SpendTrend analysis: Credit cards tops in payments for July

The dominance of charge purchases reflects consumers' preference for credit when it comes to big ticket purchases like air travel and hotels.

Bankia Spain, Diebold embark on multiyear channel transformation project

Diebold will assist Bankia, one of Spain's largest banks, to reduce the complexity of managing its multivendor fleet of ATMs.

Research: 'Preparing for 2015: The Year of the Liability Shift'

A new Mercator research note explores factors influencing the willingness, motivation and speed of payments players in implementing EMV technology.

ATM CEO's latest book offers a picture of the future of business

Mike Lee has published a second book about the future, in which he aims to provide leaders with a model for identifying the structures that will determine the future.

European card fraud reaches new highs

FICO's latest European card fraud map shows losses from 2006–2013 for 19 countries, and across five categories, including counterfeit fraud, stolen card, and ID theft.

China drives 27 percent growth in EMV, contactless card shipments

EMV migration in the U.S. and the increasing adoption of contactless payments in Europe are also growth factors, says new data from ABI Research.

Banks funneling more funds into mobile banking tech

A monthly poll finds that 68 percent of banks are upping the budget for the mobile channel and 28 percent are striving to offer customers an omnichannel experience.

Majority of Brits back biometric ID

The iPhone 5s seems to have pushed along a major shift in consumer attitudes toward biometrics. One study finds that almost 80 percent of Brits are ready to ditch PINs in favor of fingerprint ID.

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What trends will affect the ATM industry over the next one, five or ten years? Find out in this Research Center dedicated to ATM trends and statistics.