In this webinar, Paul Grieve, the Technical Infrastructure Manager for a global payment and credit card service provider, will share his story about managing a Postilion Active/Active payments architecture and gaining end-to-end visibility into customer transactions.
Banks need to modernize their ATM operations management technology to accelerate the transformation of their self-service channels and deliver the quality of service and reliability customers expect in the new era of omni-channel banking.
ESQs Transaction Analyzer (TA) is an operation business intelligence platform that rapidly analyzes business transactions and delivers actionable insights in real-time for pro-active decision making by IT and business users.
Delivering an amazing end customer experience is not easy, especially if you are a major payment processor and credit card service provider, serving customers spread out over 14 Middle East and Africa (EMEA) countries.
To build a business case for any investment in the ATM channel, you need to demonstrate the ability to achieve operational efficiency improvements, increase revenue, or deliver a better consumer experience (resulting in more return visits, higher net promoter scores).
This whitepaper is for payment processing and retail banking executives who are evaluating their options for ATM / POS transaction monitoring. It will help you summarize the business case for investment, capture your key business requirements, and articulate the technical characteristics that are most important to your users.
In this competitive industry, financial institutions are constantly looking for ways to acquire new customers, as well as retain and extend their existing customer base. Dynamic Currency Conversion (DCC) allows you to increase your portfolio through a new revenue stream derived from foreign exchange conversions.
ESQ's work with some of the fastest-growing emerging banks around the world has thrown a refreshingly new light on how banks can leverage operations analytics and self-service business intelligence to transform their business.
With 2012 being slated as the year contactless payments hit the mainstream and the almost daily news of a new Near Field Communication (NFC) card or mobile device launch, one sure New Years prediction is that cash will continue to be widely used as a means of convenient day to day payment worldwide. Read this NCR white paper to learn more.
You could have the best ATM fleet in the business, equipped with a robust set of service offerings and multi-channel options. But without the ability to manage the performance of your end-to-end ATM network in a timely, cost effective manner, your consumers banking experience is still at risk of being tainted by transaction performance issues.
CORD Financial Services is a nationwide provider of ATM systems, offering a full range of services from transaction processing to Turnkey placements and cash management. We specialize in providing the highest quality products and services available. We believe in building long term relationships that benefit both parties.
CORD Financial Services is strategically positioned to offer the best option for ATM success to corpo-rate partners. As an award winning, national, full service ATM Independent Sales Organization (ISO) we offer the reliability and expertise necessary to manage large ATM portfolios.
Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyers Guide will help you find the right partners to implement the latest solutions in your business. From the publishers...
Banks are now generating new sources of revenue and profit by driving their own ATMs in-house, and in some cases, banks with as few as 10 ATMs generate nearly half a million dollars in fee revenue each year.
SWITCHWARE® is an enterprise transaction processing, switching, and management system that provide features for ATM driving, debit card management, transaction authorization and switching, and merchant POS device management.
Sentinel is an automated monitoring and alert notification system that continually watches components within a EZswitch® 2010 or SWITCHWARE® network - this may include your ATMs, host authorization interface, network interface(s), communication links plus the EZswitch® 2010 or SWITCHWARE® application and server platform.
Seeing and interacting with data are the two factors essential for understanding the answers hidden in them. Data Analyzer provides you the insight you need to monitor and understand any impact that a problem or outage can have on your...
ShoreBank does a lot more for its community than provide financial services. The Chicago-based institution is determined to make a positive impact in underserved neighborhoods, promoting economic equity and a healthy environment. To stay focused on its noble mission, ShoreBank cant waste time and money on an inefficient ATM program.
Black box testing of financial transactions - that is, testing system input and output without examining the internal workings of the code - may seem mundane and simplistic to some people in your organization.
Transaction volumes per ATM are flat to declining. ATM fee income from interchange and surcharging is dwindling. C-level financial industry executives in the U.S. are challenging the massive capital expenditure required to upgrade or replace existing ATMs with Windows-based, regulatory...
Together with its South American service partner IBM and Interbank Peru, Wincor Nixdorf initiated and successfully completed a unique project in this Andean country: the development of an ATM with dispensing and deposit functions for two currencies.
At the beginning of 2007, Unicredit Group/ Unicredit Banca Italy placed a new order for 120 ProCash 3100xe systems in order to offer more customers the innovative solution for cash dispensing and cash & check deposits. The systems are equipped with an enhanced security feature that prevents the removal of cassettes.
As the only company in the ATM and transaction terminal services market able to deliver a comprehensive portfolio of services on a nationwide scale, Pendum is uniquely positioned to provide an end-to-end solution for all aspects of your organizations program.