Texas FI teams with Diebold for branch transformation initiative

Guaranty Bank & Trust of Mount Pleasant, Texas, has adopted advanced solutions from Diebold Inc. to support its branch transformation strategy as the FI expands into the Texas markets of Longview and Bryan/College Station. The bank has opened five locations...


Going Granular: Seeing the ROI in ATM monitoring and transaction analytics

A pair of case study models can help ATM operators estimate the potential financial benefits to their business.

A very big roll of the dice ...

As HP moves to change the way we think about computers, it might be that ATMs will not change that much after all, but everything behind their façade will be barely recognizable.

Is real-time banking fast enough?

As more countries bring real-time money movement to their consumers, it raises the question, is real time fast enough?

The rise of the ATM — self-service banking’s main touch point

How could the dinosaur that is ATM technology possibly survive — much less thrive — in a country full of tech-obsessed millenials? Convenience.

Interactive Banker and the branch of the future

NCR Interactive Banker joins the ranks of new ATM and self-service technologies that are reframing the image of the traditional bank branch.

Video teller machines: The future of community banking?

As financial institutions continue to shutter branches to cut costs, video tellers have emerged as a less expensive way for them to provide face-to-face services to customers.

All things working together: ATM systems testing for Windows 7 migration

Webinar stresses the importance of advanced testing in rolling out an updated OS that works as expected.

7 steps to minimizing data breach fallout, part 2

In my previous post, I shared four of the seven steps financial institutions can take to prepare for and respond to a data breach affecting their cardholders. Here are the remaining three: Core maintenance.

3 reasons why FIs need a drive-through transformation strategy

Consumers have come to expect that they can run virtually all their errands without getting out of their vehicle. Today businesses in almost all industries accommodate busy customers with drive-through windows. Today is commonplace to use a drive-through at the...

There’s more to branch transformation than ATM deposit automation

Facing today's consumer demands, financial institutions are becoming increasingly aware of the need to offer an omnichannel experience. Annual growth rates are up for mobile, online and ATM, while branch use has contracted. The evidence is clear that consumers are...

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Cashiers promoted to 'community bankers' with new Barclays branch model

Barclays has announced that it will promote more than 6,500 branch staff from the role of teller (or "cashier," as the FI calls them) to that of "community banker." A news release from the London-based bank said that the move...

Dual-bin collection expands Cummins Allison self-service coin counter options

Cummins Allison, a provider of ATMs and coin, currency and check processing technology, has expanded its Money Machine 2 self-service coin counter options with the addition of a dual-bin coin collection unit.

GRG to tackle the future of banking at ninth GCE conference

GRGBanking will hold its 9th Global Customer Exchange at the company's Guangzhou, China, headquarters in September. The company has selected, "Intelligence Drives Future Banking" as the theme for this year's event.

America First Credit Union adds location-based offers, loan applications to mobile banking app

New features are taking center stage on First America's smartphone app as the CU extends its online services to the mobile environment.

Mobile banking app charts 850 percent bump in use of debit card on-off feature

Malauzai Software, a provider of mobile banking SmartApps for community FIs, has reported that between November and April, the company saw a 450-percent increase in the use of its debit card management features — and specifically, a rise of 850...

Shazam, D3 Banking collaborate on seamless digital banking services

D3 Banking, a player in omnichannel, data-driven digital banking and the Shazam Network, a provider of financial services to community FIs, have announced a coordinated effort to provide a comprehensive set of digital banking services to community financial institutions. D3...

Cumberland Building Society extends relationship with Alaric, NCR

The U.K.-based financial institution has deployed the U.K. Payments Council’s Paym mobile payment service using Authentic and Fractals software from Alaric, an NCR company.

FirstMerit Bank kicks off branch network optimization project

FirstMerit Bank N.A. has retained Diebold Inc.

FIS instant issuance solution creates cards in the cloud

Banking and payments technology provider FIS has announced its new private cloud-based Instant Card solution that lets FIs issue ready-to-use credit, debit or prepaid cards in the branch without having to add server software or hardware. According to a news...

Study: Instant issuance of debit cards - the newest best practice

The technology for instant issuance debit cards has been available for years, but both provider uptake and consumer awareness have remained low. However, recent data breaches requiring mass card reissuance have prompted FIs to evaluate the practice of issuing cards...

ATM fee cuts will cost S African banks millions

South African banks could lose millions due to a decision by the nation's reserve bank to cut interchange fees for ATMs, a report by Business Day Live said. The idea is that lower interbank fees will remove the need for...

Cash recycling transforms branch processes for Top 10 FCU

Security Service Federal Credit Union, one of the largest CUs in the United States, was looking to reduce branch inefficiencies while improving both security and member experience. With a cash recycling solution, the FCU found itself well on the way...

U.S. Bank completes fleet-wide ATM upgrade

U.S. Bank has announced the completion of a major upgrade to its 5,000-ATM fleet in an overall strategy to implement new technology and machine enhancements.

Colorado FI opens a new market with a new branch model

Glenwood Springs, Colo.-based Alpine Bank has expanded into a new market with a new branch model. The FI's recently opened location at Denver's Union Station features an open environment with advanced self-service terminals and collaborative work areas for customers and...

Cummins Allison JetScan iFX certified by VSoft

Cummins Allison has announced that its JetScan iFX cash, check and document scanner is now certified on the VSoft Branch Capture solution. The certification covers both the one-and two-pocket JetScan iFX scanners.  According to a press release, the JetScan iFX currently is the fastest desktop check-scanning product available.

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