ICX Symposium: The future of customer experience


The Oct. 27-28 symposium, "Inflection Point: The Future Tech of Customer Experience," will help prepare delegates for the fast-approaching, fully tech-driven future of customer engagement.


AMIS: 'The Future of Payments' revisited

A video presentation of highlights and insights from the 2015 ATM & Mobile Innovation Summit, Sept. 9–11, in Washington, DC.

Why we need 'the fool on the hill'

Every industry needs people with crazy ideas who don't care who's watching or what they think. The financial service sector needs them worst of all.

ATMs, electronic benefits ... and the long arm of the law

State legislatures are imposing increasingly restrictive rules on welfare recipients — and are expecting ATM operators to police them.

European ATMS 2015: A great conference pointing to a better future

ATMIA Europe Executive Director Ron Delnevo recaps the annual ATM industry event held last week in London.

Does virtual currency's past dictate its future?

An excerpt from opening remarks by Networld Media Group Publisher Tom Harper at the first annual Virtual Currency Today Summit in Boston.

ATMs: Cash is simply not enough

All those customers doing very little at ATMs besides getting cash are a wasted opportunity — and it's long past time to do something about it.

Where do your ATMs connect? HP delivers x86, NonStop!

At the end of March, the HP enterprise group will announce the specifics of NonStop X, which will support Intel x86 architecture

For retail bankers, the song remains the same ...

But with so many external forces at work — from regulators, networks, technology providers and consumers — the words take on a new meaning.

Doing it by the numbers …

At this year's ATMIA conference and expo, numbers were in record-setting territory, the most important being the 1,100 registered attendees who showed up.

In a new video, real-life stories underscore the importance of cash

The animated short from ATMIA tells 10 true (and embarrassing and heartwarming and cautionary) tales about times when cash saved the day — or would have.

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ATM Security Association taps Intralinks for information sharing

Intralinks says its cloud-based Via solution will ensure the safe exchange by association members of sensitive information about ATM threats and countermeasures.

ATM Security Association to address ATM Security 2015

In the past year, the group has launched working groups focused on software security, data encryption, skimming and card compromise, and cassette security.

False claims of undispensed cash costing ATM owners millions

US ATM operators are forking over $20–$25M annually in fraudulent claims — and the perpetrators are getting away scot-free, the ATMIA says.

ATM Security Association releases progress report

Working groups on skimming, cassette security, software security and encryption are identifying threats and developing best practices for countering them.

Payments expert to inform, advise ATMIA on African markets

Andrew Dean, managing director of research consultancy Calleo and co-founder of Payments Afrika, will provide intelligence about payments and ATMs.

ATMIA sharpens focus on India

The ATM Industry Association has tasked regional executive director Patrick Cunningham with increasing the organization's visibility in the Indian market.

New ATM Security Association inducts members, sets priorities

The ATM Security Association aims to bring together ATM-makers, suppliers, deployers and law enforcement to identify and address ATM security threats.

ATMIA accepting speaker proposals for 2016 conference

The ATM Industry Association has selected the theme, "Connecting consumers and their money to the ATM," for the Feb. 23–25 event in New Orleans.

Global cash demand outstrips economic growth, study shows

Cash in circulation worldwide grew at an average pace of 8.9 percent annually from 2009 through 2013, despite economic growth rates of less than 3 percent for the period.

Europol, European ATM Security Team bolster crime-fighting pact

The parties have agreed to share information about card-present and card-not-present fraud, high-tech crime, and ATM malware and physical attacks.

Skip to Windows 10 for next ATM OS migration, ATMIA recommends

ATM deployers should be working now on a plan to ensure the smooth transition of their fleet to the next OS when Windows 7 support ends in 2020, the association says.

ATMIA warns of end of support for older IE and .NET software

After Jan. 12, 2016, Microsoft will end support for early releases of the applications on all but a few designated operating systems, the association says.

ABA campaign seeks to expose 'card cracking'

The campaign is designed to educate consumers about the fraud and warn them about its consequences — ranging from loss of funds to jail time.

ATMIA, ATEFI to collaborate in Latin American ATM market

The agreement is intended to advance collaboration and synergy between the associations, strengthening the industry in the region.

Serbia joins EAST

Serbia's new representatives to the European ATM Security Team include payment card issuers, acquirers, and third-party processors.

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News and info about the ATM Industry Association (ATMIA) and its conferences, as well as other associations and conferences that affect the ATM industry. This includes BAI and EFTA.