Software makes ATM ad campaign setup as easy as '5 clicks'

A new version of Wincor Nixdorf PC/E Direct Marketing software features a simplified user interface that lets bank employees create digital advertisements with a minimum of effort, the company says.


3 reasons why video teller devices need their own strategy

Would you treat a teller like an ATM? Then why lump a video teller device in with your ATM fleet? 

2 compelling arguments for ATM topper advertising

Many of us have seen video toppers on ATMs come and go — several times. But today, given the reduced cost of operation and increased consumer expectations, the solution might merit reconsideration. In the past, the high price of hardware...

The world according to Disney: The Mouse is getting smarter but still needs cash!

Disney should be running countries' infrastructures! Perhaps not, but Disney could easily run a major county, if not some of our largest American cities — it only takes a trip to a Disney property to realize how well. This week...

ATM & Mobile Executive Summit 2013: Payment trends

Where retail card technology goes, ATM card technology goes. In a Sept. 25 panel discussion, "Retail Payment Trends," Marisa Mann, director of client delivery at Solstice Mobile, moderated a panel that discussed various strategies retailers are using to meet consumers'...

Teller fees on the rise, but at what cost to FIs?

With more consumers doing their banking via apps and websites, some financial institutions are looking at in-person transactions in a new light. Specifically, a number of larger FIs are viewing human contact at a brick-and-mortar branch as a premium service. Last December, PNC Bank added a $7 branch-banking fee to its "Virtual Wallet" accounts.

How branding can broadcast community involvement

Many financial institutions, large and small, pride themselves on a community focus. These FIs participate in local events, donate to charities, provide unique community programs and make a concentrated effort to be involved. All of this activity not only serves the public, but also works to promote the institution in a positive light.

FI marketing for the non-marketer

At community financial institutions — and other companies in the financial services realm — employees are often asked to carry out a number of collateral duties for which they're not formally trained. One of those is marketing.

Why ATM-user education isn't just about education (video)

Sure it helps the user, but educating the public can also benefit the ATM deployer in important ways.

Brand offers at the ATM: an innovative way to engage consumers

The ATMIA US 2013 conference offered a plethora of information for ATM owners and operators about EMV, PCI and ways to mitigate dropping interchange fees. However, the most interesting session for a branding-minded marketer was "ATM Marketing Success Story," with...

3 ways for your FI brand to better market ATM convenience

Proper use of ATM innovation, placement and branding can introduce an FI's brand and advertise its convenience to potential customers. But, a financial institution’s client base can only grow if its attrition rate remains low. As more people turn to...

See More »


CUB becomes first Taiwanese bank to personalize ATM transactions

Taiwan’s fourth largest ATM deployer, Cathay United Bank, has become the first FI in Taiwan to offer personalized ATM transactions. The FI is now running APTRA Connections from NCR Corp.

Multi-Choice Cash rolls out ATM marketing management program

Multi-Choice Cash, a division of Las Vegas-based casino cash services provider ATM Merchant Systems, has launched Multi-Choice Marketing Content Manager, a content delivery management system for ATM screens and toppers, digital posters and more. In a news release, MCC said...

Study: Vantiv profiles the 'omniconsumer' of the future

Payment processing services provider Vantiv Inc. has released a new primary research study on the impact of omnicommerce and mobile banking trends on consumers between 18 and 34 years of age. Each year Vantiv and its research partner Mercator Advisory Group conduct primary research on payment trends. A cross-section of U.S.

Fiserv debuts 'big data' solution

Financial services technology solutions provider Fiserv has rolled out Predictive Scores, a predictive modeling solution for customer behavior. The program leverages insights from multiple, complex data sets (so-called "Big Data"), to yield actionable information to guide an FI's marketing and...

Cisco gives CSI thumbs-up for customer service excellence

Computer Services Inc., a provider of end-to-end technology solutions for FIs, has announced that Cisco Systems has once again honored it with the Cisco Channel Customer Satisfaction Excellence award. In recognition of this accomplishment, CSI will receive a star on...

COCC, SilverCloud partner up to provide self-service banking support

SilverCloud and COCC are pairing advanced self-service solutions with core technology to help financial institutions across the northeastern United States deliver consistent, in-depth customer support across a growing number of self-service channels, the companies recently announced in press release. COCC...

Study: FI customer trust hinges on protection from fraud

In its 2012 report, "Confidence in Banks," Gallup said consumer confidence in U.S. banks hit a record low of 21 percent last year.

FI big data firm is named a standout

IQR Consulting, specialists in helping FIs craft more efficient campaigns by analyzing consumer data in payment portfolios — including ATM and debit — has been named a finalist for the Red Herring Top 100 in Asia list. Red Herring, a...

What ATM deployers can learn from marketing masters like Pepsi and Coke

Marketing titans like Coca-Cola and Pepsi understand the power of branding — that's readily apparent from the logos and other branded signs and messages plastered all over convenience store drink coolers. ATM deployers can learn something from their tactics, said...

Diebold personalizes ATM experience for Thai banking customers

Thailand's Kasikornbank Public Company Ltd. is delivering a highly personalized consumer experience at the ATM with a new solution from Diebold Inc. The company is implementing the CRM solution while adding 700 new Opteva 529 and 569 ATMs to the KBank fleet of nearly 7,000 Diebold terminals.

Wincor PC/E direct marketing platform adds digital signage control

Wincor Nixdorf has announced the release of a new version of its PC/E Direct Marketing software, a multi-channel one-to-one marketing solution within the Wincor Nixdorf ProClassic Enterprise Suite. The latest direct marketing software iteration adds digital signage control and a...

Diebold to provide ATMs, services for FCU serving Stanford U

Diebold Inc. has announced that it is installing deposit automation-enabled Opteva ATMs for Stanford Federal Credit Union, an FI that serves the Stanford University community. The company will also provide integrated services to streamline the management, maintenance and compliance of the machines.

Software reduces ATM transactions to the push of one button

"Favourite Transaction" from i-design is finding favor with Brits. Just last fall the ATM-user service was introduced by British financial institution Nationwide Building Society and already, uptake for the solution is at 75 percent among NBS customers, i-design reports. An...

Hash this: 1 in 3 CUs dumping Twitter accounts

An annual report by The Financial Brand has found that one-third of once actively tweeting CUs have called quits on their Twitter efforts. Additionally, the study found that follower growth is lagging, and of all followers, 20 percent are "junk."...

Cardtronics reportedly buying i-design

According to a report at RTT News, the boards of Cardtronics UK — an indirectly wholly-owned unit of Houston-based Cardtronics — and i-design Group PLC, a provider of ATM advertising software and services, have signed an agreement on the terms...

See More »

ATM Advertising / CRM