Cash optimization through cycle management and shared industry expertise was the story to come out of this year's Wincor World trade fair in Paderborn, Germany. The message: Bankers and retailers must work together.
During the show, Wincor released its new CINEO (Cash Intelligence NEO) line of products, which include intelligent cash cassettes with chips that can be used interchangeably among banks and retail locations.
In the financial section, Wincor displayed some of its tried-and-true ATMs, such as the ProCash line. Above is the ProCash 3000, with coin dispensing. The ProCash line, Wincor's last before releasing the CINEO, first hit the market in 1996.
Automating cash handling for the teller: the ProCash 6100ex.
Teller automation ties in with branch optimization and the overall cash cycle, Wincor says.
Wincor's new chipped cassette technology is at the heart of its overall cash-management strategy for retail and banking. Here, Wincor symbolizes its move toward intelligent cassettes with a larger-than-life cash cassette model.
Cash-cycle management is an end-to-end solution.
Enhancing the customer experience plays into the enhancement of branches, which Wincor demonstrates and explains through its Win@Branch concept. Here, Wincor displayed the end-to-end process of constructing a branch for a bank or retailer.
The solutions that improve the bank branch experience, such as a combination of teller-assisted transactions and services and self-service options, also improve the retail experience.
Self-service or assisted-service checkout for retail.
Self-service lotto solutions.
Wincor devoted an entire section on the showroom floor to technology that showed attendees focused on the retail space how they could improve a retail store's total cost of ownership just by improving the checkout and point of sale.
TPAdmin and TPAnalyze for retail help retailers improve service by outsourcing administration and transaction analysis to Wincor.
Improving the gas station or petrol experience through enhanced pay-at-the-pump features was the focus of the i-Service Station demo.
TPiShop for retail.
Wincor Nixdorf's NAMOS compact kiosk for self-service ordering at quick-serve, which could complement a c-store's foodservice offering or be used in a quick-serve restaurant, such as Subway or McDonald's.
Easy ordering, with touchscreen technology.
Wincor says attendance at this year's event was not adversely affected by the economic recession. In fact, executives from the United States said the number of retail and banking customers they had attend this year's show nearly doubled from 2009.
As a thank you, Wincor hosts an annual client-appreciation dinner the second-to-last night of the show. This year's theme: Medieval times.