Error Code Monitoring
Solvport can be a strategic partner in making customers’ ATMs & Kiosks more productive and profitable by actively monitoring customers’ devices. This service informs customers of issues quickly, resolves many issues immediately, and reduces downtime between the moment an ATM or Kiiosk malfunctions and when it is up and running.
SOLVPRO SERVICE™ - The Standard for Service Excellence
Solvport delivers professional, outsourced, technical field service for ATMs & Kiosks to more than 100 service markets with over 160 employed field technicians. Our technicians perform 20 additional services at every service call to ensure maximum uptime of your ATM and provide you with the highest level of service possible.
Learn More...SOLVPRO SERVICE™ Service Contracts
Manage your monthly expenditures with a fixed monthly service contract.
Learn More...SOLVPRO SERVICE™ - Pay-Per-Service-Call
Customers pay a flat fee each time the ATM or Kiosk requires a service call. The per-event flat fee invoice creates predictable pricing and eases invoicing to customers.
Learn More...Real-time Web-based ATM Management Application
New! Solview 2.0™ 24/7/365 Online Access: Open and check status of service calls, access pictures of service locations, help desk call recordings, get real-time status of project completion, and receive customizable automated e-mail alert s for your service calls.
Learn More...Project Management Services
Solvport Assist™ efficiently and cost-effectively manages your projects including: installations, replacements and rollouts; hardware and software upgrades; ATM processor conversions; audio enabling; preventative maintenance; and signage and other upgrades. Now get real-time updates of your project status 24/7/365 through Solview 2.0™’s new Project Management Module.
Learn More...Help Desk Services
Solvport Connect™ allows you or your customers to get expert help 24/7/365.
Learn More...Solvport Parts & Supplies
Order both new and used ATM parts, as well as supplies.
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