Competent Field Service Support

Field Services

 

 

 

 

 

 

 

Ventus is your partner for on-site Network and CPE (Customer Premise Equipment) installation, deployment, equipment testing, troubleshooting, replacement, and feet-on-the-street technical support.

Certified to support all brands of ATMs.

Comprehensive Wireless and Fixed-line field services

  • Logistical Planning
  • RF site surveys
  • Provisioning
  • Installations
  • Global Rollouts
  • Signal mediation
  • Maintenance
  • Project Oversight through Lifecycle Management

Fully managed field installation activities are supported 24x7 by the Ventus NOC. We maintain all vendor schedules in our web-based Customer Relationship Management (CRM) system, which provides real-time project management of all field resources: Ventus personnel, customer employees, vendors, and third-party service technicians.

24x7 Help Desk Support
The Ventus NOC/SOC operates around the clock to ensure rapid response and resolution.
1.800.620.3586

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