Sentinel™ integrates with SWITCHWARE® and EZswitch® to provide unattended monitoring of a bank’s ATMs, core system interface, EFT network connection(s) and the server on which SWITCHWARE and/or EZswitch resides. Alerts can be sent by email, cell phone or alphanumeric pager to pre-defined staff or third party service agents at pre-defined times depending on the nature and type of problem detected. The alerts will be escalated until the problem is resolved.
SWITCHWARE® is an enterprise wide electronic payment authorization and transaction switching system that provides ATM driving and management, debit card management, POS acquiring and merchant management functionality.
EZswitch® is a highly customizable middleware solution that provides a real-time interface between outsourced ATM/EFT network providers, and host core banking and authorization systems. The system may operate on either a CSFi supplied server or in a virtualized (VMware) environment.
FraudBlock™ is a rules-based fraud detection and protection system that integrates with SWITCHWARE® or EZswitch® and functions to report or block fraud in both real-time and background (near real-time) modes.
G4 web-based software provides a new “thin-client” frontend system. The new “thin-client” system provides an entirely new look-and-feel for users interacting with SWITCHWARE® and EZswitch® and performing transaction research and system monitoring tasks. New G4 clients will take advantage of the latest technology for single sign-on support using LDAP or Active Directory.
TotalCARE™ is a program that consists of using CSFi professional services to perform enhanced, customer-specific testing and software migration services. These services go beyond the scope of the quality assurance testing and software release methods of our standard CARE™ installation plan.