Recently, The U.S. Justice Department revised its Americans with Disabilities Act (ADA) regulations, including its Standards for Accessible Design for ATMs, to ensure the same degree of privacy for input and output of information is available to all individuals. This includes a requirement for speech output and touchable input controls to assist visually impaired customers.
What does this mean for your bank?
Each machine will need to be reviewed to determine what is needed to comply.
ADA requires each institution to implement a compliance plan by the effective date, March 15, 2011.
How can Bancsource help?
We will send a technician to each ATM to gather the necessary information. For each ATM, the manufacturer, model number, year of manufacture or installation, software operating system, processor & memory size/speed, monitor type, and speech output capabilities are needed.
We will work with you to make any necessary upgrades or replacements.
What do you need to do?
Contact your Compliance Officer to make sure he/she is aware of the ruling.
Contact your network to find out how they will implement getting speech to your ATM and any requirements they may have.
Contact Bancsource to implement your internal compliance plan.
Please reach out to your local Bancsource Sales Representative immediately to get a plan in action. You may also call 800.456.4848 or email firstname.lastname@example.org.
Bancsource will help coordinate any ATM project you have. We are an authorized Nautilus Hyosung Master VAR and also offer Triton, Hantle, Diebold and NCR products. We know ATMs, and have our eye on future technologies and current legislation that may impact your business. Contact us today for a complete evaluation.
Bancsource has established relationships or partnerships with a number of vendors allowing us to sell, service, and maintain vaults, safe deposit boxes, security and alarm equipment, and a whole host of other products.