SOLVPRO SERVICE™ - The Standard for Service Excellence
Providing the Highest Level of Service Possible Because we appreciate your business and want to provide you with the highest level of service possible, we have developed the SOLVPRO SERVICE™ program. In addition to our superior field service, our technicians perform over 20 additional services on every service call - FOR NO ADDITIONAL COST. SOLVPRO™ Expert Field Technical Service:
Nationwide service coverage more than 100 markets serviced and over 100 experienced, well tenured, uniformed field service employees experienced on all makes and models of ATMs 24/7/365 online service call management tools Over 20 additional services to help ensure maximum uptime of your ATM.
For more information visit: Solvport
SOLVPRO SERVICE™ Service Contracts
Manage your monthly expenditures with a fixed monthly service contract.
Learn More...SOLVPRO SERVICE™ - Pay-Per-Service-Call
Customers pay a flat fee each time the ATM or Kiosk requires a service call. The per-event flat fee invoice creates predictable pricing and eases invoicing to customers.
Learn More...Real-time Web-based ATM Management Application
New! Solview 2.0™ 24/7/365 Online Access: Open and check status of service calls, access pictures of service locations, help desk call recordings, get real-time status of project completion, and receive customizable automated e-mail alert s for your service calls.
Learn More...Project Management Services
Solvport Assist™ efficiently and cost-effectively manages your projects including: installations, replacements and rollouts; hardware and software upgrades; ATM processor conversions; audio enabling; preventative maintenance; and signage and other upgrades. Now get real-time updates of your project status 24/7/365 through Solview 2.0™’s new Project Management Module.
Learn More...Help Desk Services
Solvport Connect™ allows you or your customers to get expert help 24/7/365.
Learn More...Solvport Parts & Supplies
Order both new and used ATM parts, as well as supplies.
Learn More...Error Code Monitoring
Solvport Detect™ keeps ATMs & Kiosks more productive and profitable by actively monitoring customers’ devices.
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