SOLVPRO SERVICE™ - Pay-Per-Service-Call

We have a network of over 85 employed field technicians and over 800 service partners throughout the U.S. This network is there to assist customers that have issues that cannot be resolved over the phone, or for those needing to use Solvport directly for field technical services.   Solvport employs field technicians in most large metropolitan markets throughout the United States. Our employed field technicians come equipped with cell phones, hand held communication devices, laptops, hammer drills, and all other necessary tools. In addition, our technicians perform over 20 additional services every time they service your ATM.

Field Service - Customers pay a flat fee each time the ATM or Kiosk requires a service call. This service covers labor only. Simply log on to www.solvport.com and fill out our simple, easy and fast service request form. Solvport Install™ - Solvport will manage all aspects of your install including bolt down, programming of the unit and location training. If you need an installation, give us a call at 1-877-349-4286 or log onto www.solvport.com and fill out our simple, easy and fast on-line service request form.

  Products and Services

  • SOLVPRO SERVICE™ - The Standard for Service Excellence

    SOLVPRO SERVICE™ - The Standard for Service Excellence

    Solvport delivers professional, outsourced, technical field service for ATMs & Kiosks to more than 100 service markets with over 160 employed field technicians. Our technicians perform 20 additional services at every service call to ensure maximum uptime of your ATM and provide you with the highest level of service possible.


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  • SOLVPRO SERVICE™ Service Contracts

    SOLVPRO SERVICE™ Service Contracts
    Manage your monthly expenditures with a fixed monthly service contract.

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  • Real-time Web-based ATM Management Application

    New! Solview 2.0™ 24/7/365 Online Access: Open and check status of service calls, access pictures of service locations, help desk call recordings, get real-time status of project completion, and receive customizable automated e-mail alert s for your service calls.

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  • Project Management Services

    Solvport Assist™ efficiently and cost-effectively manages your projects including: installations, replacements and rollouts; hardware and software upgrades; ATM processor conversions; audio enabling; preventative maintenance; and signage and other upgrades. Now get real-time updates of your project status 24/7/365 through Solview 2.0™’s  new Project Management Module.

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  • Help Desk Services

    Solvport Connect™ allows you or your customers to get expert help 24/7/365.

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  • Solvport Parts & Supplies

    Order both new and used ATM parts, as well as supplies.

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  • Error Code Monitoring

    Solvport Detect™ keeps ATMs & Kiosks more productive and profitable by actively monitoring customers’ devices.

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