SOLVPRO SERVICE™ Service Contracts
Customers who prefer to be on a monthly contract for field technical services can choose the fixed monthly service contract.
A monthly service fee is charged to the customer and Solvport provides all levels of field technical services for off-premise ATMs. You choose the level of service you want for your ATM, and we add it to your master service agreement.
For more information on Respond Service Contracts, contact us at: 877-349-4286 or visit our website.
SOLVPRO SERVICE™ - The Standard for Service Excellence
Solvport delivers professional, outsourced, technical field service for ATMs & Kiosks to more than 100 service markets with over 160 employed field technicians. Our technicians perform 20 additional services at every service call to ensure maximum uptime of your ATM and provide you with the highest level of service possible.
Learn More...SOLVPRO SERVICE™ - Pay-Per-Service-Call
Customers pay a flat fee each time the ATM or Kiosk requires a service call. The per-event flat fee invoice creates predictable pricing and eases invoicing to customers.
Learn More...Real-time Web-based ATM Management Application
New! Solview 2.0™ 24/7/365 Online Access: Open and check status of service calls, access pictures of service locations, help desk call recordings, get real-time status of project completion, and receive customizable automated e-mail alert s for your service calls.
Learn More...Project Management Services
Solvport Assist™ efficiently and cost-effectively manages your projects including: installations, replacements and rollouts; hardware and software upgrades; ATM processor conversions; audio enabling; preventative maintenance; and signage and other upgrades. Now get real-time updates of your project status 24/7/365 through Solview 2.0™’s new Project Management Module.
Learn More...Help Desk Services
Solvport Connect™ allows you or your customers to get expert help 24/7/365.
Learn More...Solvport Parts & Supplies
Order both new and used ATM parts, as well as supplies.
Learn More...Error Code Monitoring
Solvport Detect™ keeps ATMs & Kiosks more productive and profitable by actively monitoring customers’ devices.
Learn More...
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