Building on over 25 years of providing ATM product and services to financial institutions, Pendum has partnered with Arca Tech Systems to offer cash dispensing and cash recycling technology. Cash dispensers and recyclers allow financial institution branches to handle cash in a new and simpler way, increasing teller efficiency and streamlining the branch’s cash management process.
Over half of all branch transactions involve cash, and most tellers are required to handle these in the most repetitive, inefficient way – manually counting and recounting cash all day long with their head down. By transitioning to cash management technology in the branch, customers, tellers and the branch all benefit. It’s also a more secure alternative. All cash is held in a secure safe, reducing exposed cash in teller drawers, but still providing accessibility for customer transactions.
With Cash Dispensers and Recyclers staff reduces the time needed for:
opening cash drawers,
all cash out transactions,
all cash deposits,
vault buys (drawer replenishments),
vault sells (selling cash back to the vault),
closing drawers at the end of each day, and avoids mistakes and stays in balance.
Maximize Time with Customers Cash dispensers and recyclers take time spent counting cash for customers and turn it into time spent listening and interacting with them. Besides improving the customers’ perception of better service, talking with each customer can also lead to finding out what other services they would like to get from your financial institution. This in turn increases the value of the relationship with customers.