Solvport
ATM & Kiosk Service
At Solvport we are committed to being the best servicing company in the ATM & Kiosk industry. It's really that simple. When our customers succeed, we succeed, by building relationships through honest, good work.
We provide the expert technical support you need so you can focus on other areas of your business. Solvport makes it easy by providing phone technical help desk support, quality products, and professional reliable field service throughout the United States. We offer field technical services in 94 markets with over 85 field service employees.
Solvport's efficient service will get your equipment up and running quickly. We know the importance of up-time, and strive to provide not only the best service solution, but the fastest, as well.
Professional, reliable and cost-effective outsourced ATM & Kiosk service solutions:
- SOLVPRO SERVICE™ – Our service commitment to you, to bring the highest level of service possible
- Field technical services throughout the United States, 94 metropolitan areas served, over 85 Field Service employees
- 24/7/365 access to all of Solvport's services and products via telephone, e-mail and Solvport's websites
- NEW! Solview 2.0: 24/7/365 Real-time web-based service call opening and tracking
- Project management of ATM & Kiosk installations, upgrades and conversions
- Expert Technical Phone Help Desk Support
SOLVPRO SERVICE™ - The Standard for Service Excellence
Solvport delivers professional, outsourced, technical field service for ATMs & Kiosks to more than 100 service markets with over 160 employed field technicians. Our technicians perform 20 additional services at every service call to ensure maximum uptime of your ATM and provide you with the highest level of service possible.
Learn More...SOLVPRO SERVICE™ Service Contracts
Manage your monthly expenditures with a fixed monthly service contract.
Learn More...SOLVPRO SERVICE™ - Pay-Per-Service-Call
Customers pay a flat fee each time the ATM or Kiosk requires a service call. The per-event flat fee invoice creates predictable pricing and eases invoicing to customers.
Learn More...Real-time Web-based ATM Management Application
New! Solview 2.0™ 24/7/365 Online Access: Open and check status of service calls, access pictures of service locations, help desk call recordings, get real-time status of project completion, and receive customizable automated e-mail alert s for your service calls.
Learn More...Project Management Services
Solvport Assist™ efficiently and cost-effectively manages your projects including: installations, replacements and rollouts; hardware and software upgrades; ATM processor conversions; audio enabling; preventative maintenance; and signage and other upgrades. Now get real-time updates of your project status 24/7/365 through Solview 2.0™’s new Project Management Module.
Learn More...Help Desk Services
Solvport Connect™ allows you or your customers to get expert help 24/7/365.
Learn More...Solvport Parts & Supplies
Order both new and used ATM parts, as well as supplies.
Learn More...Error Code Monitoring
Solvport Detect™ keeps ATMs & Kiosks more productive and profitable by actively monitoring customers’ devices.
Learn More...
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