ADA Compliance Blind representatives have approached banks and other ATM owners about improving blind users' access to ATMs, relying on the 1992 Americans With Disability Act Accessibility Guidelines ("ADAAG") requirement that ATMs be "accessible to and independently usable by persons with vision impairments." ADAAG provides the technical requirements for making facilities accessible. The related regulation, which interprets the Americans with Disabilities Act ("ADA"), is promulgated by the Department of Justice and dictates which facilities must be accessible.
Associations / Conferences News and info about the ATM Industry Association (ATMIA) and its conferences, as well as other associations and conferences that affect the ATM industry. This includes BAI and EFTA.
Bank / Credit Union Get the latest news and trends about ATMs at banks and credit unions, including compliance with industry guidelines like ADA to personalization and customer relationship management.
Bank Automation Today's bank branches utilize more self-service and automation technologies than just the ATM. Check out this Research Center to learn about the latest bank branch automation and teller automation technologies.
Branding Discover how to craft an effective brand message for your product or service — and then learn how to deploy it effectively as well, by developing a comprehensive branding strategy that will build awareness and bring in new business.
Components Card readers, cash dispensers, PIN pads, receipt printers and monitors are some of the basic hardware components that go into all ATMs. Many ATMs also have components for wireless connectivity, check scanning, or even dispensing gift cards.
Deposits / Check 21 The deposit automation revolution began in 2004 with the passage of the Check Clearing for the 21st Century Act, better known as Check 21. This Research Center will help you stay on top of current and future trends in deposit automation.
Distributors / ISO / IAD Get the latest news and information about ATM distributors, independent sales organizations (ISOs), independent ATM deployers (IADs).
EMV EMV-chip cards have proven effective at combatting ATM fraud. This Research Center offers the latest news and information about EMV cards, standards and compliance.
Enclosures / Surrounds ATM enclosures and surrounds help attract customers, protect the ATM in harsh environments and keep the machine secure. Check out this Research Center to learn more about how enclosures and surrounds affect the performance of the ATM.
Installation / Deployment Learn best practices for ATM installation and deployment, plus get news and information about companies that provide installation/deployment services.
Manufacturers The latest news and information about major ATM manufacturers around the world.
Mobile Banking Advances in mobile banking are happening almost as fast as advances in smart phone technology. This Research Center will help you stay on top of mobile banking trends.
Multifunction ATMs Basic cash-dispensing ATMs still have their role, but so do multifunction ATMs that offer services such as check cashing, bill payment and the dispensing of stored-value cards. Learn more about advanced functionality ATMs in this Research Center.
Networking / Connectivity When an ATM spits out your cash, it's the culmination of an amazingly fast flurry of network activity. Learn more in the ATM Networking and Connectivity Research Center.
Outsourcing Many ATM deployers outsource ATM fleet management to one firm that handles everything from cash management to transaction processing to software upgrades and more. This Research Center focuses on the benefits and execution of ATM outsourcing.
Refurbished / Used ATMs Buying refurbished or used ATMs can be an affordable, environmentally friendly way to expand your ATM footprint. Learn more in this Research Center dedicated to refurbished/used ATMs.
Regulatory Issues Keep abreast of the laws and regulations governing the ATM industry.
Retail / Off-Premises Deploying retail ATMs in off-premises locations allows banks and credit unions to meet customer demands for convenient access to cash. They can also be a boon to the retailer. Learn more about retail ATMs in this Research Center.
Security Theft, skimming and other types of ATM fraud and scams are a constant concern for ATM operators. This Research Center focuses on best practices in ATM security and fraud prevention.
Service / Parts Keeping an ATM up and running requires service and parts. In the ATM Service and Parts Research Center you'll learn about the many options for repairing and maintaining your ATMs.
Software Stay on top of the latest trends and advancements in ATM software. From advanced functions to the ability to deploy a unified platform across a multivendor network, ATM software is changing the way ATMs do business.
Transaction Processing Transaction processing is a core function of the ATM business equation. This Research Center focuses on ATM transaction processing and the companies who provide processing services.
Trends / Statistics What trends will affect the ATM industry over the next one, five or ten years? Find out in this Research Center dedicated to ATM trends and statistics.
Vault Cash / Cash Management Efficient vault cash management is a critical component of managing an ATM fleet. This Research Center focuses on best practices for cash management and vault cash replenishment.
Wireless Wireless ATMs offer new opportunities for financial institutions to increase transactions and further automate branches. Learn more about wireless ATMs and financial self-service devices in this Research Center.